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August 2024 by lea evens
Eric and his team are so professional and their communication is top tier. Thank you for always providing quality work and amazing customer service!
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August 2024 by Christine Myers
We were traveling through and our check engine light came on. I called and although they were booked out for 2 weeks they paused to find the cause!! This is customer service. THANK YOU ?.
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October 2023 by Michael Tatman
The tech took their time to make sure it was done correctly.
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August 2023 by Richard Gienapp
Great honest people
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March 2023 by Shawn Newland
Awesome customer service they work on all of our fleet vehicles and super honest.
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October 2022 by Sheri Maffeo
These guys and Christy are awesome I refuse to go anywhere else. They are knowledgeable in all that is trucks/cars and stand behind their work.
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August 2022 by Judith Yealy
I recently had work done on my auto. I want to commend this shop for the work they completed. They described the work needing to be done and their integrity became evident in their assessment. I definitely recommend this shop without any hesitation.
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April 2022 by Kyle Kline
Awesome shop. Very clean. Super knowledgeable team. Honest and reliable!
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March 2022 by David Erickson
I am part of a management team for a warranty company and I had the pleasure of working with Kristi. I deal with a lot of shops that like to make the process as difficult as possible which usually falls back on the customer. Kristi was understanding of the whole claims process, communicated quickly with myself as well as the customer. This was honestly a complicated claim because of parts availability and other factors but Kristi worked with me instead of against me to come up with the best solution possible. If a shop is honest and helpful with a warranty company that has no choice but to work with them it is a very positive sign for customers that can take their vehicles anywhere. Thank you Kristi!
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March 2022 by 240 Motorsport
WORTH THE DRIVE! Recently had an alignment done. My truck is 8 inch lifted and a pain to align. Eric and the boys knocked it out in a hour and the truck drives perfectly straight down the road. Will be back in the future.
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January 2022 by Justin Rimbert
Thanks for working hard to figure out the issues with my Jeep after it was serviced. This is why I will continue to bring my vehicles to Big Thompson for service in the future. Great customer service and always use quality parts to ensure the service was done right and will last. Thanks, appreciate everything!
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November 2021 by Karen J.
This is a top notch service center. I had a bad oil leak that they took care of for me at half the cost that a dealer had quoted me. I got a detailed write up on what was done and a complete list of recommended services. Kristi, up front , is very knowledgeable and went over everything with me. They are busy and usually booked out a month, but worth the wait if you can. I put a lot of miles on my truck and need to know that it's in good shape-these folks will be my go to going forward.
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December 2020 by Lynn Wrigley
Experienced and honest ! Kristi & Erik are so honorable. I totally trust them with my '06 Trail Blazer SS.
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December 2020 by Erik Rud
Excellent service. Honest and trustworthy repairs.
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June 2020 by Christi Andressa
Phenomenal service!! Sadly the 2 times I have needed to call were first thing in the morning and at almost 9pm. Steve was so quick to come to the rescue! If you've got a diesel, this is your place