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April 2024 by Tom Watson
I needed a couple of small items. A spring and irrigation seal. James not only sourced the products but repaired my Ego trimmer at no charge. 5 star service.
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February 2024 by Lance Hardy
We went there to buy a car fob battery, and of course bought a few other over priced items. I had not even gotten in the car when an employee comes out holding a receipt, and says accusingly, "Did you pay for that battery?". I replied "yes.". He said "I have your receipt and it's not on it.". I told him i placed it on the cashier's table so it should be on there. He asked if we had a copy of our receipt. My wife said yes and said the battery was indeed on the receipt, He found it on his. I asked him to apologize for accusing me of stealing, he said He was just making sure, I told him he should have seen me pay since he followed me. I deserved an apology, he said he had nothing to Apologize for, I said for accusing me of stealing (they followed no one else), he abruptly said sorry, and left. I went in and spoke to Craig the manager, and he gave me a generic "i will talk to him".... Don't shop there, they may chase you down and accuse you
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February 2024 by Sheri Bennett
I brought in a new wooden coat tree that I thought was missing screws. The associate (wish I would have gotten his name) spent a long time trying to find just the right parts and then figured out that I had the right screws all along, they just went into to tree in an odd way. Thank you so much for all your help! I ended up buying 2 candles anyway. They have a lot of useful and cool things in this store and the staff are very friendly anf helpful.
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February 2024 by Brian Herley
The staff is always super helpful. Beats the big box stores.
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January 2024 by Daniel Barr
Fantastic staff. A wide variety of everything I need
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December 2023 by Michelle DeAnne
I shop here often, but had not ordered online for delivery before today. I found the item I needed, completed my order easily, and was happily surprised when Ace called to see if they could deliver it right away. So they were extra-fast! And the wonderful person who delivered my heavy items offered to place them where I needed them inside my garage. I'm so grateful! Orchards Ace Hardware is excellent!
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December 2023 by Jodi Olson
Caleb and Sal went above and beyond to assist me with reattaching my lawn mower blade after having it sharpened when i was struggling to do so. It definitely was not their job to do so but they willingly assisted me, even searching videos to ensure it was done right. Thank you for embodying a true spirit of being "helpful hardware men"! You made a customer for life!
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November 2023 by Lawrence Loredo
Individual hardware pieces. One can buy a single washer. Helpful available staff.
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November 2023 by Barbara Moshier
Very helpful, as always.
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October 2023 by Jane Owen
I love this store. I could spend all day looking at cards and all the interesting things that could make good gifts. My husband loves the store too but he likes everything else!!
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September 2023 by Danielle Hastings
The staff at this Ace Hardware is the best. Bill in the paint department is so helpful and nice. While Bill was mixing up my paint an elderly man came in and needed help, the lady at the front got him a chair while he waited for someone to come talk to him and then they carried what he bought out to his car for him. You'll never receive this kind of customer care and kindness at a big box hardware store.
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August 2023 by Debra Mellecker
Always a good place to get what we need. Great selection and excellent customer service
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August 2023 by Barb Mauslein
Liam, thank you for such great service. It’s because of you, I continue to shop at your store.You’re the man!Thank you.Biff
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July 2023 by Pam Krugman
Purchased an American flag to hang for the 4th. Great selection!
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June 2023 by A J
I've been shopping here for years! Today was just bizarre. I asked an associate a question. As per our conversation... I went around back and did what I was told. I was approached by 2 men. Of course I was keeping a distance until I saw Ace name tags. The older man (I think is the manager) was a complete wierdo... He just blurted stuff like "where ya from" "sure" "what are you doing here" "sure" "sure"I offered twice for him to see my reciept he said no. I described the employee. He even spoke to me in the store!No apology or anything. This guy just gets to insinuate lying and stealing and would not accept any proof otherwise.Maybe they need a team meeting and a communication course for a wierdo man that works there. It's been quite a laugh with my neighbors and friends.