“I will bring all my hardware and outdoor needs to this store in the future. The staff and management have made a Customer out of me.
I had a difficult online order with very little time to fill it .
Store personnel were helpful and courteous on the phone.
Additionally, when there was some
confusion over the inventory the Store
Manager made the situation more than a right.
So much appreciated.”
“Incredibly helpful staff. Reagan went above and beyond to make sure I purchased the right product when he easily could have just pointed me to the correct aisle.”
“I ordered mega press parts from the Greeley, Co. location. When I went to pick up my parts, they were rude, disrespectful, lazy, vaping at the counter, ordered the wrong parts then accused me of everything that went wrong. After one of them said, " you're killing me!", I left. I am a combat veteran of 4 wars, so his statement made me very mad. I called the Louisville location. They apologized for Greeley, researched to be sure I got the correct parts, called me right back, called me right when my parts came in, and treated me like I was the most important person in the room. These guys are an excellent rep for an excellent company.”