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September 2024 by Maria valdez
The employees are nice but obviously never paying attention to what the customer needs and ask for always messing up transactions definitely not coming back
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March 2024 by Jason Ross
They will never, ever, ever answer the phone, did not have a banker on site the last time I was there (in the middle of the day on a Monday.) Wasn't always like this. Not sure what changed.
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November 2023 by Adam Landkammer
They don’t answer the phone
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September 2023 by M Lindsey
I sent my 17 year old there to ask questions on her account in an effort to help her not be intimidated of banking since she will be 18 soon. Not only did this branch not help her, they confused her more and didn’t take the time to give her solid information before pushing her aside to help someone else. Wow…. Why do I bank with Wells Fargo again? There are many other options.
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September 2023 by Mimi F.
I went in to have a check endorsed by my insurance company and was told at 2 pm that all available bank officers were on lunch and not available until 4 pm I live 25 miles from this branch which is the closest and was shocked the teller didn't sympathize with me at all As I walked out I saw 2 bank employees just hanging out talking in an office very casually This is where I got upset. I have had a checking account for over 40 years with Wells Fargo along with my current mortgage I am currently looking for a new bank that cares So frustrating
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July 2023 by Rebecca Gosiak
Well reading the reviews… Not surprising my husband’s experiences with this branch. First of all. Cameras not working on exterior of bank!! Heads up. ATM ate over 2,000. No receipts. After waiting 15 minutes finally got card back. This is just beginning. Husband goes to the branch 3 times, was told by staff” Machine ate your money. I took it out” , staff admitted to the issue. Now 3 days later it’s being “ investigated “. After 7 phone calls we have gotten no where. Branch does not even answer the phone. Don’t go here period. We have contacted the Longmont police . Fill a report.
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July 2023 by Jessy Zarzan
If you have a question, you'll have to waste your gas to go down there and talk to somebody in person. This is how they do business no customer service.
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June 2023 by nexus on llc M
Thanks for everything
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March 2023 by Brandon Wark
Low staffing. Running in on my lunch break at Monday 1 PM and 5 customers in front of me. Line nearly out the door
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February 2023 by Ram 5.7
If I could give negative stars I would garbage bank
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December 2022 by Andrew de Moya
Incredibly slow tellers. Also, had an appointment and left after they were already 25mins late.
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October 2022 by Carol Nelson
Why have a phone if you don't answer? I've been calling non stop for 20 minutes. Thanks for not making ANY of my deposit available, causing an over draft, and then not being available to talk about it!
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October 2022 by Michael Miller
Absolutely incompetent staff from the Manager, tellers, and the worthless risk assessor. Stay away from this branch!!! Went to the branch off Hover and they had me taken care of in 20min.
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June 2022 by Noon (Noon12)
Terrible customer service. ?
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May 2022 by Elizabeth D.
Horrible bank Do NOT bank with them you will regret it!!!!!!!! Bad customer service and bad bank. Definitely going somewhere else
