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April 2024 by Rome kaf4
I switched to this pharmacy a few years back because of the helpful staff. One of the techs helped me with a difficult prescription and was enthusiastically nice about it compared to CVS, Walgreens and King Soopers. It was so refreshing. Since the beginning of 2024 that wonderful staff is gone and the current staff is jaded, unhelpful, unaccommodating and very argumentative about the automated information customers receive. They basically question our understanding of factual information communicated to customers by Sam’s Club/Walmart’s automated system. If you deviate one degree from their robotic pace they snark at customers. I just wish that the current pharmacy staff cared that patients need their medications and that we are human customers that support their company. Medicines are not a luxury item that we can delay. I truly miss the days when people who worked in healthcare actually cared about us.
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March 2024 by Wes
Great staff!! Friendly, competent and prompt, definitely recommend.....
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September 2023 by Kyle F.
I used to love sam's club, but they keep discontinuing the products that I like. Other than that, the prices are pretty fair, but nothing fantastic. Most things I can get at walmart at or near the same price. Imagine that... Looking at new costco as a possible alternative. We'll see....
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November 2022 by Tyson B.
Love the Sams Club in Longmont! They have a great team, they are always friendly. The manager Brian, I have interacted with several times. I love that they have self checkout and scan and go! Also, their snacks are way better than Costco!
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November 2022 by Kimber C.
This sams club always has what I'm looking for and more! I've enjoyed having one close and love the self check out option.
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October 2022 by Brandy D.
This Sam's club deli accidentally heard my 8 year old daughter's order wrong (She ordered 2 Icees and a big slice of pizza because the slices are "big"). The deli ordered and charged us for a whole pizza. My daughter told me it would be 8 minutes so I just thought they had to make more. I needed to go check a price and when I came back there was not a slice of pizza on the counter. I asked my daughter for the receipt and she said that she didn't get one. The nice lady saw me and brought over a whole pizza along with the receipt. I explained that we just wanted a "big" slice of pizza and she told me to go ask for a refund and they would probably tell me to take the whole pizza. But to come back and she would give us a piece of pizza since our order was incorrect. I went to ask for a refund and they refunded me and asked if I got my slice of pizza. I said "no" and then went back to the deli to get my daughter's slice of pizza. The nice deli lady saw me and told me to just take the whole pizza as she already made it and that she understands it is more than I want, but to just take it. As a single mom, I thanked her and thought to myself "well... I guess me and my daughter's are having pizza for dinner" and I put the pizza in the cart. As I walk toward the exit the lady that refunded me rudely stops me. "Is that the pizza I just refunded you for?, I said "yes". The rude lady said "I am letting her know that I refunded you". I explained that the deli lady knew it was refunded and it was given to me and my 2 daughters. She responds "Well... if you are going to take that pizza home, then you can get back in line and pay for it". I gave her the pizza. I then saw one of the managers and explained what happened and that I had been treated rudely. She was willing to give us a slice of pizza as the rude customer service person stood beside her but honestly as a single mother with anxiety issues, I was so upset and was just ready to leave. I felt like I was treated like a criminal, like I was stealing something that had been given to me after a mistake. I literally left there feeling like I was caught trying to steal, angry, frustrated and in tears. Not how I like to feel at a place I spend so much money at.
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October 2022 by Richard G.
I really hope this store goes out of business very soon. This location has already been identified to close once Costco opens on Ken Pratt. And, whoever might be listening from Sam's, your customers DO NOT WORK FOR YOU. This location had EVERYONE checking out their own groceries...No cashiers. This location is dead dead dead.
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September 2022 by Vanessa Galvan
Been going there for years and usually it’s no problem except they close 1:30 - 2 everyday which is the worst possible time for me. I will get there at 1:29 knowing my prescription will take 1 minute to pick up and they are already closed?? I understand taking lunch is important but do all employees have to take it at the same exact time?? Maybe have one person take lunch after the other???
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September 2022 by Heather Davy
Everyone is so kind and friendly at this store. The managers are being super professional even while a guy has a meltdown at the entrance about items not on his receipt being in the cart.
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August 2022 by Victor C.
She is the most abuser , disrespectful. Gross mediocre person in Sams Club Longmont .
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August 2022 by Steven Aguirre
I switched to this pharmacy because of convenience a few years ago. They have been the BEST pharmacy I have ever used. I did not expect to get such great personal attention and service. Michael, Kasondra, Brady, and Trinh are simply awesome. I can't stress this enough.
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July 2022 by Jan M.
Sales/Customer Service have always been very polite and helpful. Love the self checkout saving so much time waiting in line for a clerk checkout. Many items available that are not in Costco.
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June 2022 by Wendy monteith
Sam’s pharmacy rocks! Michal Shores is the best pharmacist ever!
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April 2022 by Eric H.
dogshit place customer service was terrible and a guy at the food place denied my service and i was in line and the store wasnt closed yet im not saying hes racist but he denied service to me but not the white person behind me and this place is terrible in general good prices but bad service
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December 2021 by Jessica Theis
Super friendly staff. Very accommodating for my walk in flu vaccine (regular vaccines like flu shot only, no Covid walk-ins I don’t think).
