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January 2024 by Gagandeep Singh
My stay at the Residence Inn was exceptional. I have stayed Springhill and definitely this one is better than that. The staff was friendly, professional, and went above and beyond to make my experience memorable. The room was spacious and well-appointed with modern amenities.
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January 2024 by Daniel Rosales
Always love coming
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December 2023 by Nick Swartzfager
Friendly staff. Breakfast was not good at all.
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November 2023 by C. Bizzle
As a frequent hotel guest in the Boulder/Longmont area I can state that this is hands down the worst hotel in the area. The staff all say 'Good morning' but without any sort of conviction: robotic and lackluster are words that come to mind. Our room was so dirty that my partner spent the better part of three hours spot cleaning the 2 living/sleeping rooms and another hour plus on the bathroom. The dishes and microwave were dirty, nothing had been dusted in weeks and one of the blankets had what looked like dry blood on it. When I brought the blanket down I was given a shrug and "It happens..." with no apology. I was treated as if I was out of line in asking for a clean blanket. Our little one and my partner were both sick this morning (perhaps due to the disgusting state of the hotel) when we were checking out this morning - I let them sleep as late as they could and then was threatened by the front desk that they would charge us for another night if we were out even a minute late... when we still had 15 minutes until checkout. I'll be in touch with their corporate office but I could not be less satisfied with the customer disservice provided there. Thoroughly unimpressed!Safety: Room was disgustingDried blood on blanketDishes unwashed
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November 2023 by Johnny Everything
So I guess when a place isn't even a 1/4 full, they have no upgrades? No upgrades for Marriott bonvoy. No upgrades available for an upcharge. Rooms were fine. Again, I would have used points or $ for a better room. Yes, I'm going to keep reiterating this. Pretty dumb setup having to walk to the Courtyard Marriot for the fitness center, pool, and hot tub. Especially in Colorado winters. The location is decent 25 mins from Boulder, and there's plenty of dining options nearby. Still though a dozen cars in the lot yet we can't upgrade to a different room that's actually dumber then having to walk into a different hotel to use their facilities. These little 3, 3.5 star hotels all think they're the Westin or JW. However, the Westin or JW would upgrade the room without me having to ask.
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November 2023 by Vijayan B
The stay was very pleasant and calm. Well maintained rooms and complementary breakfast was good.
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October 2023 by Brad Johnson
Great and very helpful staff. Room was nice, good size and perfect for a family of 4. Would stay here again if the need arises.
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August 2023 by Peter Davis
This hotel has so much potential but decided to neglect routine maintenance.Bathroom has tons of broken equipment.Kitchen had no pots and pans.Room infested with ants. Crawling on kids feet and bedroom.Fix your issues and you can be a hotel that gets recommended.Safety: Ant infested
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August 2023 by Kim McKeen
The front desk woman, Julie, was incredibly unfriendly and wouldn't let me check in because we used my husband's Bonvoy account be cause he had the points and my account didn't, and Marriott won't let you merge. It was under my email, I had my ID, I have a Bonvoy credit card and I tried to change the name but it wouldn't let me. She said I should have called and I actually tried 3 times and no answer. She had me call my husband out of a work meeting and have him call the hotel so he could give me approval, as a 53 year old woman, to use his points. Worst customer service I have ever received and I travel a lot. DO NOT stay at this Marriott!!!
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August 2023 by Jeff Aspland
Great service from the front desk. She was very nice and helpful. Rooms were large and great for a family.Nearby activities: Oskar Blues brewery is a short walk from the hotel.
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June 2023 by Leslie Loeffler
A large group of family & friends recently stayed at this hotel during my Nephews Wedding weekend. The enthusiasm exhibited by Derian at the Front Desk upon our check-in was exceptionally welcoming. He was very accommodating when asked to put all of us in rooms that were close together.Nia was behind the Front Desk several days during our stay. Each time a member of our large party walked through the Lobby she greeted us by our names. It was absolutely remarkable that she remembered each & every one of us!I was the first in our party to check-out at the end of our stay. I was in the Lobby by 4:30am waiting for my Limo to the airport. Although breakfast didn't start until 6 or 7 am, Joe was at the Front Desk & was kind enough to offer me coffee, a bagel & fruit, to go, to ensure that I left for the airport having eaten something.This is a nice property with lovely, clean, rooms & great amenities but it's the staff that make your stay fantastic! The staff at this hotel are true service professionals.Our time here was an absolute pleasure!
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June 2023 by Sean Jewett
Priceline made a mistake after not rebooking our original reservation at a different hotel. The front desk staff were awesome in getting us a very last minute room when all of Longmont was booked solid. The front desk service was all around above and beyond. The room could use some tlc, but the service would make it or first choice in Longmont.
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May 2023 by Amber Brown
I was pleasantly surprised by the room. It was clean and good size for our family of 4. Added bonus that breakfast was provided!
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March 2023 by Karen H
The good:Spacious roomsALL the employees are super niceComfortable bedsThe bad:Not the cleanestSuper flimsy doors that people are slamming constantlyUncomfortable pillowsTerrible lighting...they tried to compensate with tons of lamps...still not greatHad black out curtains but there was a gap away from the window and let it a lot of light from the sign and parking lot lightsparticular room was close to parking lot and noisy.Breakfast the same everydayIf you're staying for a night or two it's fine but longer than that probably go somewhere else, especially if you need sleep. It's newly remodeled but gives motel 6 vibes. Sometimes you just need to throw the whole thing away and start over. I hate the inconsistency of the Marriott brand.
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March 2023 by Sonya Vantuinen
Here in the winter time and the windows can be updated cooler air comes in the windows and needs to be fixed. !
