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“Roberto, the assistant manager, helped me in the store straighten out an issue which the phone help could not and would not do! I spent 13 hours on the phone with the help lines trying to get an issue resolved and 5 trips to the store! Finally Roberto helped me! I am forever grateful to him!!
Thank you so very much Roberto!!”
“Scott was AMAZING!! Came in because an extra voice line was added to my account without my authorization. He spent over an hour on the phone with customer support to get it fixed. Also laid out very clear instructions on what to do next: Give this man a raise!!”
“Carlos is awesome! I always have him as a salesman when I’m at this location. I know he’s honest and gives me a chance to make my own decisions without being pushy!!!”
“We had an amazing experience at Verizon all thanks to Sam! He helped us set up a new plan and made the entire process seamless. Sam was patient, thorough, and incredibly knowledgeable, walking us through all the details to ensure we got the best deal for our needs. His customer service was top notch and he made what could have been a confusing process feel simple and stress free. If you are considering Verizon, definitely visit this location and ask for Sam. He is the best!”
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“Best internet around! We’ve been using them since they started, and the only time I had issues was when I needed a new router after several years. It is so fast, make sure you invest in a powerful router!”