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April 2024 by Sarah M
Simply can’t say enough about the customer service and knowledge of the manager Danielle. She is incredibly kind, helpful, smart and understanding. Her positivity and true interest in helping you get exactly what you need to accomplish and get it done in the best way possible is just not easy to come by these days. I’m a very happy and satisfied customer and highly recommend you visit the store if you’re in need a phone plan.
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November 2023 by Jennifer Harris
I wanted to give Danielle a shout out and a kudos for her customer service, hands down and 2 thumbs up ? ?. I have been greeted with a smile and her ability to help me with replacing my phone when I needed help the most, not once but twice now. Danielle is a very kind person and I sure do appreciate her.... so much so that I drive specifically to her store which is further than the other location is to where I live... it says a lot about her.
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October 2023 by Colleen goodspeed
Danielle is a awesome customer service and this is the second time I've come to her store and she always cares great service with a smile
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September 2023 by Lb
My wife and I were in to pay on a phone bill. Once there we were surprised to find our bill doubled. When we began asking questions, the manager at the location(older Caucasian woman) began getting very angry. She started yelling at my wife, saying they meaning the store didn’t raise the bill. We asked who did, and she continued getting upset.She had no intention of answering the question or helping. She accused my wife of causing issues, and arguing. She then snapped at my wife to the point of trying to start a fight. The manager was completely out of control and insanely rude. She needs to be terminated immediately! I will be reaching out to Cricket wireless corporate, and possibly the media. However the employee there young lady was trying to help, but the manager kept interrupting and trying to keep her from helping
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September 2023 by Lisa Kline
This is my go to Cricket store. Danielle the store manager is helpful, knowledgeable and has help me with picking out the right phones for my family. This kind of service keeps me going back.
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September 2023 by Conner Wilson
Excellent costumer service with very helpful information and details made my day 10/10 recomend
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September 2023 by Vida Dubinsky
I don't know what Cricket would do without Danielle. She is absolutely amazing, she is a blessing to he company. She is really good at what she does and understands all the details.
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August 2023 by Sharon Greene
Very knowledgeable and friendly customer service. They made valuable suggestions and pointed us in a great direction. We learned all about liquid glass protection and Danielle and Samantha even took the time to apply it for us and we love it! We know we can never go wrong when we visit this store.
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August 2023 by Diane Trujillo
Very helpful! Danielle went out of her way to help me. This is my Cricket store from now on, forever!
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July 2023 by Heather Michael
Sold me a bill of goods they knew was sour. Service is patchy liquid screen protector supposed to be the best on the market barely hit the corner of my phone and cracked the whole bottom 4 hours after I got the phone. Used ACP credit to get a display phone cancelled my unlimited service with hotspot for 5gs of data spotty service and no hotspot. They didn't tell me it would cancel my phone other service immediately. Had no time to recover my accounts. Phone takes forever to charge be ause it was a display phone I thought a got a good deal but should've just bought a phone on Ebay. Said I would buy accessories for the phone "deal" and I bought a battery pack for 30$ and headphones for 30$ spent 65$ & change within a few days the aux cord shot on the headphones and battery pack takes 2 HOURS to charge and doesn't even charge my phone ONCE. WITH A FULL CHARGE I GOT MY PHONE TO 30%. THEY JUST TOOK ADVANTAGE OF ME WHEN THEY KNEW I REALLY NEEDED HELP. DO NOT GO HERE ESPECIALLY IF YOU HAVE ACP AND DO NOT BUY ANY OF THEIR ACCESSORIES. They're all poorly made and overpriced products. EXTREMELY DISAPPOINTED WHEN I THOUGHT I WAS DEALING WITH GODLY PPL. Just another place that puts $ & "quotas" over being genuine & offering quality products & services. PEOPLE ALWAYS TAKE ADVANTAGE OF THE PEOPLE WHO ARE STRUGGLING AND NEED HELP THE MOST!!! MAY AHBA REBUKE YOU.
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July 2023 by Chris Wetzel
Danielle at this store is amazing, and has always been supremely helpful!
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June 2023 by Hacked by the The so called other Family ' Clauss
I am not very tech savvy. I'm old school, lol I was having problems with my account and the person that was there was very helpful. She was very knowledgeable I wish I could tell you her name but I don't know it.
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June 2023 by Heather Osborn
Way better than the Main Street Cricket
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June 2023 by Zach Langer
The lady who works here is insane.
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June 2023 by Gloria Clauss 1
I am not very tech savvy. I'm old school, lol I was having problems with my account and the person that was there was very helpful. She was very knowledgeable I wish I could tell you her name but I don't know it.
