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May 2024 by HN “HND” D
For the most part, I like BHS, right now I'm trying to plan a deck project and the online store doesn't provide any info as to what is in stock or have pricing. Upgrade your website please.It's hit or miss with customer service, most days the in-store and warehouse/lot employees are helpful and friendly.I was in yesterday and the guys at the back desk were less than enthusiastic, no offers of help, they responded to questions only minimally. I felt like I was a burden to them instead of a customer willing to spend my hard earned dollars there. One didn't seem to want to get out of his chair to bag my purchase, like I was gonna just carry a dozen small items in my hands.Everyone has their bad days, it's understandable, but geez!Might as well go to Home Depot or Lowes.
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March 2024 by massContinuity
I actually, thoroughly enjoy browsing this hardware store. Store brand? Nah. Inescapable corporate branding? Get outta here. They sell quality hand tools from reputable brands plus a ton of products you won't find anywhere else. The lack of a searchable website kept me from visiting for a while, but I wish it hadn't. This is now my go-to hardware store in Longmont.One suggestion: you guys should consider stocking Warwood Tool! I personally love their stuff, made in West Virginia, and would buy more of it if I could find it locally.
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January 2024 by David Deering
Visiting budget home supply I was shockingly surprised with the level of customer service. I am a contractor and I must say I was very happy. Bob that works back in the decking department is one of the most helpful and courteous people I have everhad the pleasure of dealing with! 5 stars for Bob!!!!
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October 2023 by Veronica Shaughnessy
The cabinet department was great. The door department was a mess. We gave them our architectural plans. They messed the order up. They are the experts. They had sizes wrong fortunately I caught those. They ordered 4 sets of doors instead of 4 doors. How are we supposed to know that a double door is not 2 doors? They are supposed to be the experts. They requested our arch plans. They will not take back the extra doors we paid for from their mistake. We are out $1700! They are not professional. They are not willing to work with us after we spent $82k with them. Stay away from this business! Experts they are not!!
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September 2023 by Kevin Stock
Whoever drives a Silverado for them, sped excessively, tailgated me, and waved in and out of traffic. Very unsafe and not a smart thing to do with a branded company truck.
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August 2023 by Randal Vaughn
Budget Home Center does not like money, or they would stay open later than 5. They don't care about the 9 to 5 working man. I'll just shop somewhere else
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May 2023 by Daria C. Guerra Leverne
The one thing I was looking for, after looking at Home Depot and Lowe's, I found at Budget! Next time, I'll make budget my FIRST choice!
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May 2023 by Josh Jackson
You'd be better off smashing your head into the parking lot outside than bothering trying to get anything from this place, most importantly customer service. Tried to get the guy to even consider helping me do an order for a product and he could not make excuses and lie fast enough. "Never hear of them." "We don't do business with them." "We don't carry their products." They have hundreds of products from this company taking up one half of an entire aisle, but this guy could not possibly be bothered to pretend to care. This place was good before the old man died, not is is a useless dump, filled with useless people.
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March 2023 by J..Person. G.
Wonderful old-style customer service. Prices competitive and did I mention the customer service? Big parking lot, lumber stuff entry at the rear. No more irritating hunt, no misinformation as where items are - they will even walk you to what you need.
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January 2023 by JD BELANGER
Budget home supply has a very good range of lumber products to choose from including LP siding. Very good range of fasteners as well as knowledgeable and helpful staff.
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October 2022 by Toby Owen
Really great source for cedar lumber. Not the cheapest maybe, but they are a family business and are super nice to work with. Will definitely shop here again.
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September 2022 by claudia chance
Very good place to shop. Friendly service
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September 2022 by Kit Richards
Often has what I need not carried by other stores. Friendly and helpful people!
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August 2022 by Noah Sackrison
Will NOT ACCEPT Returns even when completely wrapped in original packaging!!We bought 4 sections of metal railing and seven posts with anchors. Could not do the installation due to concrete issues but Budget wouldn't take them back. I've spent thousands of dollars here and have even had my home improvement contractor shop here as well as it is a local business. NEVER AGAIN!UPDATE: So I bit the bullet and started to install these only to find that the clown that sold me this stuff sold me 1/2" wedge anchors when the attachment holes on the posts are 7/16". The place is a circus, stay away.
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June 2022 by Noah S.
Make Sure of What You Buy - Will NOT Accept Returns if you're not in their system. Bought 4 sections of Cinch metal railing and 7 posts with fasteners. Well over a thousand bucks. Could not install on our patio so all merchandise was in original packaging but Budget wouldn't take it back because they "purge" their system every two months. I've spent thousands of dollars here and have referred contractors here as well in order to support local businesses but NEVER AGAIN!! At least Home Depot and Lowes accepts returns.
