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August 2024 by Paul Frysig
Said open time not busy, took car in at 2 , said would call with inspection 45min 2-1/2 hours later I called nothing done .
I would come and get it.
The hood was open , and they didn’t know where it was .
This was for a brake job.
Never again (?)
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August 2024 by Ansley Grover
I’ve been getting my oil changed and other services at Brakes Plus since I first moved to Colorado and I always have the best experience. All of the staff members are very nice and extremely helpful! I definitely recommend Brakes Plus as the place to go!
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August 2024 by CharlesDUMA Music
Guitarist of this band! Josh got his brakes and serp belt replaced here. Ken is a great help and a super nice guy! I really appreciated the help and quick work.
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August 2024 by Jessica Portillo
I have always had great experience with the Longmont Brakes Plus. They are fair and honest. Always do great work on my 04 Dodge Pick up and 13 Jeep Wrangler suspension.
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August 2024 by B Lee
Joe got me in for brakes at the last minute and he and a coworker stayed later than closing time to get me safely on the road. Would recommend and will be back for any other needs.
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August 2024 by Joe Carberry
Good experience repairing my 06 4Runner.
Arnold Shady kept me up to date with the progress of my repair
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August 2024 by Kevin Prokop
Ordinarily, I wouldn't leave a review for this, but due to the severity of this instance, I feel the need to do so.
I took my vehicle in, I knew some work needed to be done. However when they quoted me a 5k$ job, basically a complete overhaul of front and rear suspension, steering, and brakes, I was completely shocked. Not only did it not make sense, there's no way parts and labor should add up to that, but I couldn't believe the car was in driveable shape with the inspection report I was handed.
Luckily for me, I know enough about cars to take a look myself. I came up with parts 1200$ cheaper, looked at the brakes, they weren't cracked like they said, just a small casting defect and some rust. I also checked the play on the steering and control arms, only one was loose.
I then took it to a second shop for another opinion. They said only 2 of the jobs that were quoted before were actually needed. Front brake job, and some tie rods.
Brakes plus - 5k$
Shop 2 - 1k$
That's some serious attempt at highway robbery. I can't imagine what they do to people they suspect lack mechanical knowledge.
Beware with these guys. Nothing personal against the shop crew, but Brakes plus is a chain, and therefore, has its own specific business model they need to follow. If you think it smells funny, get a second opinion. It saved me a ton $$$.
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August 2024 by Djordje Jokic
Ken is the man. Knew exactly what I needed done... Gave me a good price. Will be back here again.
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August 2024 by Brittany Higgins
This particular Brakes Plus will now have all my business and my referrals as well thanks to Ken. I'd had some issues going to other shops previously with anyone taking the time to explain what exactly I'd be paying for (since I'm mechanically challenged lol) Ken took the time to explain everything to me in a way I understood where my money was going and gave me a great deal as well. Thank you Ken! Will definitely be back again.
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August 2024 by Alexandra Moore
Very helpful and highly recommend.
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August 2024 by Double D
Came in to have 2 19mm bolts removed from the chassis. Service adviser sent out Arnold to remove bolts. Arnold was very informative and generally a happy guy with a plan. Thanks again the was quick and painless. Will be back for any and all brake work. Hey BP hope you’re watching this guy!
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July 2024 by Antonette Lopez
Ken was a great help! Will definitely be back.
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July 2024 by Amy Adams
Joe at Brakes Plus went above and beyond for us. Discount Tire could not get 2 lug nuts off to replace one of my tires and recommend we give them a try. They had them off in less than 5 minutes at no charge!! Thank you for saving the day!
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July 2024 by Nathan Smith
Super fast. Will be back
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July 2024 by Emily Kelly
Walked in needing unexpected servicing and Joe was awesome.