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January 2024 by Lauren K
So many empty shelves! Very dark inside. Lots of clothes, but smaller housewares section. I did find a couple things, but not sure I’ll be back.
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January 2024 by Dale Putnam
I've shopped here twice and each time I'm checked out by a crabby old woman who completely ignores everything I say and just checks me out, doesn't ask if I want a bag and moves on as soon as she gives me the change. What do you get out of making your customer feel unwelcome? A reality check is sorely needed here.
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January 2024 by The Colorado Cultivator
I have never been treated so poorly for no reason, the "furniture department" guy taking donations out back on 12/29/23 must not be happy with his life. I was told by one employee to back my truck up and drop the couch off, another employee comes yelling "did you even ask anyone if you can drop this off" I tell him yes the employee over there (points to him) told me come here, he goes "well I'm the furniture department lead and what im telling you is that you can't drop this off here we're not taking donations. He then says "it's people like you who ruin donations for other people" I apologized even though it was simple misunderstanding. Some people are just angry humans and take it out on other people
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January 2024 by Kimberly Kendall
If you find Christmas items and the tag is half off don’t bother putting it in your basket to purchase it.. save yourself the trouble.. the ladies at the counter are changing the prices as they go along.. we saw numerous transaction being changed even tho the tag is what’s half off.. they literally said that people changed all those tags on all these different items and that because someone did that it ruins it for others and they would have to re price it. FRAUD!!! SCAMMERS.. NEVER GOING BACK!
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October 2023 by White-Winged Dove
Convenient location, staff is nice, but this place has practically retail prices on Furniture and Home goods Items? It looks like the jack up the prices in case there is a sale? And it still remains pricey. Basically, thrift stores are now about the price of Ross, TJ Max, and Marshals Why not go get it new? I’m astonished how high they price things there.
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October 2023 by Kaitlin Luther
Seems to have a theft problem, as there is a sign in the front doors saying all backpacks need to be left at the register before starting your shopping. Pretty good selection, oftentimes short on useable furniture besides chairs & various tables of different sizes, but overall it can help you find a good amount that you may need, whatever that may be.
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September 2023 by PinkPowerHiker C
Extremely disrespectful and rude place to shop and donate at. I tried to donate a bedroom set that was in excellent shape and the donation employee was a complete a** h*** about it. He was extremely rude about everything and refused to take any of the pieces. I think it’s quite a shame that a place that gathers money for people in need would act this way towards somebody trying to make them money. They could have made an easy $200 from that set but instead it ended up in the landfill.At the end of the day if they are going to refuse things they should be listed on their website under all the other things they won’t accept. None of the things I had in my truck were listed as “not accepted”. So extremely unprofessional in my opinion to show up with things and have them refuse all of them.So beware of this location and company because they are extremely shady, unprofessional, rude, and not looking at helping the people they promote to help.
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September 2023 by Desirae Owens
Worst Arc I've been too. Not much of a selection and it had an odd smell in the store
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August 2023 by Jim Eamon
I asked my grandsons to haul a four drawer steel file cabinet to ARC on Sunday. The attendant refused to accept it because the lock was broken. All the drawers opened and closed and it had many hangers. This was an entirely functional file cabinet and would certainly sold for $35 to $50. It appeared to my grandsons that the attendant just didn’t want to bothered so they had to haul it to the Boulder facility. If you are going to refuse useable, saleable merchandise because your attendant doesn’t feel like dealing with it , I won’t be donating anymore. Very disappointed in service.
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July 2023 by Brooke Ewing
The selection was terrible. This is my second time going, because I thought I would give it another try. I don’t think I’ll be returning. Both times I went I didn’t purchase a single thing, and usually I purchase at least three things minimum and I always find stuff, I spent a lot of time searching and just didn’t find anything cool or unique. ); lots of old out dated stuff.
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May 2023 by Amber
The worst location I've been to. I'd rather spend the 40min driving somewhere else to shop. Most times the employees act so irritated for anything. I try to go when it's less busy and they're always annoyed at opening a fitting room or even just cashing out. Other times when trying to do a return, they'll have 4 cashiers there and not a single one of them can process the return. I have to come back a different day. I've given the benefit of the doubt and thought maybe it's just a bad day but these things happen too often. Managers need to be better about how they run the store. Other locations don't seem to have these issues
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March 2023 by Jessica Armendariz
I like the variety of stuff. Usually always find what I'm looking for. Workers/çashiers really need better customer service though!!
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March 2023 by Mj M.
bought a bracelet got home to realize it wasnt putt in the bag but was scanned on the receip. not gonna shop here again. cashier was karen c
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February 2023 by Michelle Cohoon-Gunderson
Big clean store. Very friendly, helpful staff. Super great prices. I absolutely love to shop for yarn there. I crochet hats and different things to donate to those who are less fortunate than I.They even have half-price every Saturday, which goes for most of their merchandise! Even items that happen to be brand new! This is definitely my go-to store?????
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December 2022 by Nick S.
Great store that supports people who are disabled. Most places don't do this. It a great shopping place for everyone
