-
March 2024 by Deborah Voorhees
Was waited on by Jules. Excellent customer service.
-
December 2023 by Laura Whalen
Excellent customer service! Corinne was the best. Super knowledgeable about all inventory and made great suggestions. We will be back for sure!
-
March 2023 by Cynthia Lowry Homes
This is always a solid shopping choice if you need something business, professional, to dress it up a little bit
-
November 2022 by Guerin Green
Great store… good service
-
October 2022 by Jen K.
Daughter and my self walked in to the store in Park Meadows mall, the most unfriendly group of women I have ever seen, I was trying in clothes and my 22 yr old daughter was waiting for me and the manager didn't want her in the store, asked her why she was just roaming around? She said she was waiting for me and the woman said she didn't believe her! Then we ended up buying $400+ in clothes and the blonde girl at the checkout was horrid! She slid our bag at us on the counter didn't even make eye contact and didn't say anything! I'm never shopping in here again! This store sucks !
-
September 2022 by M D
Michelle and her associate went above and beyond for me last weekend!! I had purchased a dress from WHBM online and it had a flaw. The "system" of course had an issue finding my order, but Michelle persevered, got the return done and found me the last dress in the country in my size in another state! I received that dress in the mail today and it is perfect!! This dress is for a big deal wedding and Michelle came through BIG TIME! WHBM will be my go to for special events going forward, especially the team at the Park Meadows store. Thanks for saving the day for me!
-
August 2022 by Mary D.
Michelle and her associate went above and beyond for me last weekend!! I had purchased a dress from WHBM online and it had a flaw. The "system" of course had an issue finding my order, but Michelle persevered, got the return done and found me the last dress in the country in my size in another state! I received that dress in the mail today and it is perfect!! This dress is for a big deal wedding event and Michelle came through BIG TIME! WHBM will be my go to for special events going forward, especially the team at the Park Meadows store. Thanks for saving the day for me!!
-
April 2022 by Claudia Brinegar
Michelle at park meadows was very demeaning and rude. She should not be in customer service.
-
March 2022 by T Ganbat
Not a lot of options for work. Style is for elder folks.
-
November 2021 by Lisa M.
I ordered a dress online that didn't arrive in time- so I ended up at the mall frantically looking for a dress to wear to a friend's wedding. I tried dillards (hard sells for body con dresses - I do not have a the body for that), Nordstrom (no one would help me here), Macys (cheaper looking options), and when I was almost ready to give up and leave I gave WHBM a shot and man am I glad I did. They had the PERFECT a-line dress and Angela was so helpful and spot on with her recommendations. Haven't been in this store in a while but will be back.
-
October 2021 by Tammy Richard
The White House Black Market has always been my number one resource for my clothing. I was extremely disappointed in the service that my friend and I received at the Park Meadows store, the management was not friendly at all and when I caught a discrepancy in my bill, it was as if I asked for the impossible to be fixed…. What a massive disappointment!!!! In the last 12 years of shopping at Black and White, I have shopped in different cities as well as this store and I have never been so disappointed in the help at this store.
-
July 2021 by Nikki Dee
Christy was a lot of help today!
-
March 2021 by T S.
Arrived in the store 15 before closing. My wife and I were the only guests in the the store. My wife pulled 5 items ($500ish) as we looked around for about 5 minutes. We were never greeted. It looked as if the 2 workers we noticed were busy getting ready to close. We took them to the fitting area. My wife went in and she asked me to stand outside near her room. The woman with the shorter hair informed us that only one person was allowed in the room or area (she didn't clarify). I asked if there was anyone else in the store and she responded " well not right now". In general she seemed almost put off we were there. My wife, from the fitting room, came straight back out and said " is it just me or are they unhelpful and have an attitude? " I agreed with her that we seemed unwanted. We walked out right away. Nether employees said word one to us as we proceeded to walk out. We went to 2 other stores prior to this, Freebird and Travis Mathews. For what it's worth had amazing customer service and purchased 5 items. Your employees may be in the wrong line of work...
-
January 2021 by Karina Jackson
They have style. Definitely have their own charming but at the same time very professional style. Awesome customer service.
-
December 2020 by Hailey Hollins
Jenny was just great today! I hate shopping and trying to figure out how to build an outfit - I said I needed someone to shop with me and Jenny went above and beyond to choose things that were beautiful and suited my tastes and fit just right. She made it so easy!
