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July 2024 by janis Hammond
No drive thru!!! They could have at least blocked the entrance to the drive thru so we didn't drive around the entire building just to find out they no longer have a drive thru.
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July 2024 by Karan Nagel
I love this branch. The employees are so great and helpful and my banker is exceptional!!!
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May 2024 by A D
General Manager , Robert is a very helpful and kind person!
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May 2024 by Nicolas Christian
Great teamwork, professional, and friendly environment. Sister Brianna Robb has already earned much respect for her amazing Banker service.
A couple of days before at Yosemite St branch, we(I & My Wife) had a bad experience with an unprofessional banker and had planned to close the account permanently, but after reaching out here at the Lone Tree branch, we changed our plan and decided to stay with the Wells Fargo bank.
Thank you the entire team of Wells Fargo Bank.
"✝️Blessed are the people who keep America so great"
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April 2024 by shan patel
Called cops:
My mom went to transfer money from her parents account to hers as they don’t speak English. Her parents were with her with their ID’s. Then they called the cops to my house a few days later investigating if we did a fraud/scam. Like what???????? Are you serious???
Teller said we needed more verification all of a sudden, but her coworker said to just do it with ID’s. Then she transfers the money to a random person account, then my mom asked her and she got embarrassed resulting in them calling them cops a few days later. Pathetic.
Worst location with High Egos…I guarantee the they will not reply to this review.
Btw I live in a gated community and the cops stood at my door for 5 minutes. Good Job!
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February 2024 by Alfredo Nava
and completely blown off and sent to another branch to meet with a banker since thy want to charge me for a service the it should be free.im really thinking of moving to a different bank
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January 2024 by Jeff K.
I love wells, but this branch is simply terrible. No drive through, no Saturday hours, and difficult staff. I go out of my way to avoid this branch.
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December 2023 by Ellen Hanson
This location in Lone Tree Should be a wonderful location to cash a check or deposit money but they don’t have enough people working. There seems to be a lot of people working there, who don’t make eye contact .. so standing in line with seven other people for minor transaction is ridiculous. It took 20 minutes in line to cash a check ..there was only one teller, and the rest of us just stood helpless. Never coming back.
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September 2023 by Karen Hanson
Not surprised by the bad reviews. Employees are so rude, and in order to avoid them, I use the drive through. I would use another Wells Fargo, but reviews are just as horrible.
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September 2023 by Claire G.
I would give it less than one star if I could. No regard for people waiting in line. No customer service. People just don't give a crap. I will be moving my money shortly after 25 years.
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September 2023 by Jeni Lee
They have been very helpful for me during a very difficult time. My mom's in Hospice and Wells Fargo bankers have been so friendly making this time easy.
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September 2023 by Brian Friedman
25 year customer…and completely blown off and sent to another branch to meet with a banker since “they were too busy.” Wow…so glad you are stewards of my money, but don’t have a few minutes for me.
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July 2023 by Kevin Christensen
The availability of a banker is pathetic
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July 2023 by Jeff Wheeler
Had to go to two separate locations to deposit a cashiers check for my business. I had the unfortunate experience of dealing with the branch manager Laura. She was beyond rude and extremely unprofessional. She reminded me why we closed our accounts and gave our business to chase. Anna on the other hand who was the teller was great. Put your money with a company who cares and stay far away from Fargo
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May 2023 by joshua musa
They asked me to not use the deposit box because my business isn’t big enough. Instead they want me to take time off work to drop it off during their limited business hours or waste my Saturday to drive across town to a different location. I have loved using wells in the past but will be switch banks since they don’t value my business. What a joke.
