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February 2024 by Deziree
Stood in line for 15 minutes while one person was at the register helping the same customer while three employees stood maybe ten feet from us talking to each other instead of helping us. When I mentioned something to them they said ,”was it really 15 minutes?” Instead of “I’m sorry” or, “let me help you.”5 employees on the floor, not one could help at the register…? We shouldn’t have stood there for more than a full minute with how many employees were there vs customers. But we stood there for 15.
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September 2023 by ernesto arias
Great variety of very good quality clothing, friendly service!
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July 2023 by Chris S.
Tilly's is always a stop for us in any mall. They carry a wide variety of clothing for all ages, with a youthful 'leaning' for those of us that aren't quite as young, but still want some style. Prices are pretty good as well, considering there's usually a sale of some sort...and not just on women's clothing. Always check in the back for their clearance rack, because when they want stuff gone, they lower the prices substantially. Staff is usually quite young, but friendly with an grasp of their job, so interacting with them is easy. The only shortfall is they are often short staffed, so you can find yourself waiting a while for a change room or to check out.
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June 2023 by Austin Orr
Chloe<3
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May 2023 by Anabel Porras
Fashionable, youth clothing, good prices
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May 2023 by Nolan Cox
Very good shirts and good verity of different Santa Cruz shirts.
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November 2022 by Smiling Kratos
Cashier short handed me $30. Purchase was $118.30 or something like that so I gave the cashier $150. Then on the register he entered $120 for the given amount. Told him I gave him $150 and he said I gave him $120. I get that mistakes happen, but this store owes me $30 of the $31 something that was suppose to be given back! And I know I didn’t give him a $20 bill because I didn’t have a $20 bill to give, the cash i had in my wallet was a couple 50s, a 10, and 5 1s.
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August 2022 by Tronesia T.
Did some back to school shopping in the mall. Checked this place out as my daughter was looking for shoes and maybe some clothes for high school. My husband and son were waiting at the front of the store and I saw a cool shirt. I held it up, look at it and turned around to show it to my husband. I wave to get his attention and point at the shirt and next thing I know the little sales guy snatches the shirt out of my hand and says "I'll take that." I was shocked what just happened. My husband went to ask him why he took the shirt and the guy his in the back inventory room. 2 of the salesgirls were like maybe he was getting another one. One of the girls was just as confused as me. The little guy never spoke to me or my family when we went in the store. The girls took up for him saying he had things going on. What if I have things going on? No matter who you are or where you are or what you have going on, that is no excuse to be rude to someone else, let alone while you are at work. The salesgirls tried to see if I wanted the shirt. I told them I cannot shop there or ever come back after that. What you put in the world is what you get out.
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June 2022 by Jean-baptiste Guillemot
I had a great time in the shop, the staff was very friendly and I could find everything I came for!
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March 2022 by Joe Artiszewski
I enjoy shopping at this location as they have the largest selection out of my local stores! One major note as I read the reviews is the staff. They are young and mostly high school kids looking for a part time job. These are kids learning and most there first job ever. If you respond to their greeting they will gladly help you to the best of their knowledge. Product is ever rotating with fresh looks! Definitely recommend this location!
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March 2022 by Ramona G.
They always have confusing a** signs for example it said jeans buy one get one 50% off "mix and match" and then you go to check out and they are like those done apply
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November 2021 by aalvaro
If I could I’d rate this a 0. My children got racially profiled. They were simply getting a dressed from the top of the rack with a hook. There were no employees to help them. Once they store manager came she told them “NEXT TIME ASK ME” in a rude tone. They were the only brown/POC in the store and this is how they get treated. They might be young consumers but this is not acceptable. Would never recommend. Taylor at the Park meadows location needs to be reprimanded for her poor customer service and for profiling.
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August 2021 by Jeremy M.
I was super excited to see this store sold dickies pants. I grabbed a pair and went to check out. The line was insane, and there was one worker ringing people up. Meanwhile two other girls are talking to each other. 20 min later the line hadn't moved. I simply sat the pants down and left. I'll just get them online.
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May 2020 by Student Carson Aguiar
Great workers, very kind and great clothes.
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March 2020 by JB M
I love this store! The manager is awesome and she has a great staff too. Everyone is so willing to help me pick out things for my son and daughter. They help grab sizes and make great suggestions on outfits.