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November 2023 by Jenny Baldwin
The turnover at this place is ridiculous. They had a lot of great stylists, however, they did not seem to be able to retain them. I was faced with choosing a new stylist every two months or so and it was very frustrating. I would usually have to go through one or two bad ones to find another good one, and once I did she would end up leaving shortly afterwards. I know people leave jobs for various reasons but it feels like owners/managers didn’t work hard to keep good people. When I cancelled my membership, they told me I had still had to pay for my final month and when I explained I did not want to use either of the two stylists they had remaining, they suggested I could drive up to their Westminster location.
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November 2023 by Hallie Brodie
Wonderful first experience at the Lash Lounge! The business is very clean and well decorated with friendly staff. Sydney did a great job tinting my lashes and I will definitely be back!
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November 2023 by Angela Casias
Overall just ok I feel like I don’t know how to ask for the right things to make my lashes look decent. It’s always hit or miss and when I find a stylist I like that change it up in me. I drove 30 minutes thinking this would be the best quality and just never really felt good about the outcome.
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August 2023 by marilyn145z
Very professional, relaxing experience. I’m 72 yrs old, so I have issues with thinning brows and eyelashes… But somehow she was able to make it look like I do have eyelashes and eyebrows, without overpowering my face and making it look very natural. I think this is a very difficult thing to do. Well done well done
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August 2023 by Stephanie Farrell
Staff is so friendly and efficient! My lashes look great, and I really liked my lash tech!
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July 2023 by Angela La Voie
Awarding one star to be generous in favor of those kind, competent people who have worked here. I've received services here for approximately 5 months. The first technician glued my eyes shut and then panicked that she didn't know how to resolve the issue (my first ever lash service). I decided to award the benefit of the doubt.Since then, there has been so much turnover of staff--technicians and front desk that it's been impossible to stick with one technician. Today my credit card was charged for my lash service instead of my membership credits. I called several times to resolve the issue. The person at the front desk tried to resolve the issue by charging my credit card AND my membership credits. Further, she would not allow me to explain that she was attempting to DOUBLE-CHARGE me for the service.I really wanted this salon to work. It's beautifully decorated. The beds are super-comfortable, and some of employees have been terrific, but the two disasters cancel out the good in this instance.
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July 2023 by Caley DeGrado
I got a lash lift and tint from Roberta. She was so sweet and accommodating. My lashes look amazing!
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June 2023 by Abby Berry
The lash lounge was amazing! I got a brow lamination and a level 2 hybrid set of lashes and I was blown away. My stylist Taylor was AMAZING! So friendly, knowledgeable and made sure I was comfortable every step of the way. I cannot recommend her enough! I will never get my lashes done by anyone else! The environment was welcoming, clean and organized as well.
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June 2023 by Emily Garcia
I would highly recommend Lash Lounge to any of my friends. Came in for my first time and had a wonderful experience, Taylor took great care of me and my lashes have never looked better !! Will definitely be back
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May 2023 by Zoey Zimmerman
Taylor always does my lashes so amazing it’s always exactly what I picture in my head. They always stay for the whole 2 weeks and are so so pretty. she makes the experience very comfortable and relaxing!! I love going back and getting my couple hours of relaxation time
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May 2023 by Devon Toczek
Got my lashes done here and I will be back - I love them! They came out so good, highly recommend ?
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May 2023 by carol.etges Etges
Excellent service, very friendly staff and good playlist! I am 8.5 months pregnant and Charlie was very sweet on making sure I was comfortable during my appointment. :)
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May 2023 by Shelby Kane
I am in the process of canceling my membership because my account has been changed on three different occasions without my consent. The first two were mistakes on their side and they had to refund the money. The last time it was because they changed how they charge their clients without notifying them before hand. If you enroll for a membership here make sure to watch your bank account!
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April 2023 by Krystyna C
Roberta is amazing! She knows what kind of look I wanted with my lashes and was very much satisfied with my outcome. Highly recommend her!!
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April 2023 by Cari Pippin
I love the techs there, unfortunately im now getting a 4th tech because of the turn over. I like sticking with the same one. The new manager/receptionist has NO people skills and not very friendly! They were playing techno music the last time I went in, if you know techno it's ALL the same beat. I mentioned something to her and she made the comment \\\"we're trying to get an up beat mood going\\\"! Not with techno \\u0026 most people go to a salon like this to relax more than wanting to get up \\u0026 dance! Just disappointed after they were bought out.
