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October 2024 by Maureen Padilla
Seth was so helpful and knowledgeable. I enjoyed the time he spent with me. I found the perfect bracelet!
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August 2024 by Maura
Christian was wonderful and very informative, I purchased a watch and some earrings and I will definitely be returning.
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August 2024 by Craig S.
Christian was so helpful and made the experience unforgettable! Hope to be back soon :)
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July 2024 by Kal Mich
I didn’t buy the watch I was looking for but Seth was both genuine and charismatic. We need more folks in retail like Seth!
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March 2024 by Krista Biondini
My Fiancé and I talked to a professional young man about the poor quality of my temporary engagement ring. We were both kind and before I could finish my sentence lori the old unkind, unprofessional manager stepped in. I thought maybe she was having a bad day but since reading all of these comments my judgement has changed. My Fiancé bought my ring in November 2023. He asked about how to care for it and if it would tarnish. The woman that helped him said that it was 100% sterling silver and it would not tarnish. He was also told that crystal can not get wet. I have always removed my ring before cleaning or washing my hands and the bottom of my ring is turning copper. I was not looking for a replacement I just wanted to know why we were told it would not tarnish? Lori said there was nothing that she could do and that none of her staff would have told us that it was sterling silver. Lori is not suitable for this management position as I would not make something up, she had a bad attitude and instead of assuming I wanted a replacement she could have asked or let me finish my interaction with the young man that was helping me. The ring was quite expensive for being poor quality. Unless you want to spend $100+ for a ring that will tarnish and the crystal possibly falling out I would not buy anything from swaroviski. We wanted my ring to last a while. I work with children and I'm constantly using my hands. So this is just a bummer.
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February 2024 by Megan Reece
We had a wonderful experience working with our retail associate. He was so kind, easy going, and not pushy. We paid for our watch, and he went to the back to remove a link.His manager, an older white woman wearing black came out. She proceeded to ask a series of weird, rude questions to my family. She wanted to know if my son was paternally my husbands. She kept mentioning how young we were to have kids, and then asked us both (separately) if we liked being parents. She kind of ruined the experience for us. I don’t know if she suffers from something that makes light conversation hard for her - but she dropped the ball. We were appalled. I’ve gone back and forth on if I should return my $500 watch after such a weird conversation. We left feeling so uncomfortable.
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December 2023 by cristina perez
I had a wonderful experience shopping at this location. Lori helped me find the perfect gift I was looking for. She was super helpful and sweet. I wasn't exactly sure what I was looking for, Lori showed me plenty of options. I will definitely be shopping her again!
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December 2023 by Faith Joleman
Christian was so kind and helpful! He had the best advice and helped me find just what I was looking for and even had recommendations for later!!✨love it!
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December 2023 by Ngan Le
The old lady who seems to be a manager is racist and aggressive toward Asian customers!!!
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October 2023 by Kaushik
Friendly Staff
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October 2023 by Karen Sanchez
Christian was amazing while helping me find the perfect necklace! Christian and Seth were also super nice and welcoming! Wonderful service and the store looked beautiful and clean :)
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September 2023 by Aaron Fankhauser
Lori and Seth are extremely helpful and always make me feel like a valued customer. The store is always clean and products displayed impeccably despite all the customers leaving their fingerprints on the merchandise and messing up the displays. Not sure why the store decided to take away the display glass to prevent this. All high end jewelry stores have their merchandise behind display cases. Either way, this is still my favorite store and will continue coming back because of the wonderful customer service.
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June 2023 by Christina Pasko
Very nice store! Great selection and excellent customer service. Seth was was very professional and knowledgeable making the shopping experience a delight! Highly recommend
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June 2023 by Brent K
Pierce is an awesome sales associate!!! Great experience ? very knowledgeable and also a fun guy. Highly recommended.
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April 2023 by JJ WBC
Very helpful in replacing a new bracelet that list two stones within a week of purchase.
