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November 2023 by Nichole Rairigh
Michelle had amazing customer service. She looked up if I had any coupons and I did. She saved me some money which I very much appreciate. Thanks Michelle!
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November 2023 by Michelle Gagliano
The sales person was super kind and understood what I needed and made sure I had the colors I wanted.. thanks for helping me
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July 2023 by Brynn Son
I would never return! Michelle is the most rude inconsiderate person I have encountered in a long time. If you hate your job that much please quit. First time there and the last.
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June 2023 by Elizabeth Gellatly
Kirsten provided me outstanding customer service when I was shopping for a strapless bra and slimming undergarments for my daughter's wedding. I had been in the store a week before and she remembered my name on my second visit - wow! Kirsten was friendly, professional and so helpful. She's an asset to Soma!
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April 2023 by Meghan Brunet
I was in Soma last week and I was really disappointed with my experience. I have shopped there for years and have never had an issue. Michelle was “helping” me and and she has very poor customer service skills.I told her that I had recently had a baby and wasn’t sure what size I was anymore. I was hoping that she would have measured me to get an accurate new size. Instead, she insisted that the bra size that I was currently in must work fine since I was at least wearing the bra. Sure enough, she was wrong and I spent 15 minutes trying on bras that didn’t fit. She was short with me, rude and acted like she didn’t have the time of day to help me.I was extremely discouraged after that experience and I won’t be going back to that Soma location again.
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February 2023 by Annie Faltermeier
My three friends and I visited this store today and we were treated awful! We just had a long night out and we looked a little rough. But this very grouchy middle aged woman who worked there was extremely rude. After being asked not once but 4 or 5 times if we needed assistance she got very defensive closed the drawer my friend was looking in. And was hovering over us like we were going to steal underwear. So unless you want some old lady with bad breath leaning over your shoulder watching your every move don't go here!!
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January 2023 by Janice Resendez
What woman DOESN'T have a drawer full of underwear she hates?! For one uncomfortable reason after another, we've come to accept it... unless there exists a place like Soma combined with elite customer service like Rachel offers! Ready to burn every pair, Rachel showed me 2 types that are so comfortable that I SWORE (and had to check) I'd forgotten to put any on. From my bras, to lounge wear and now underwear as well, Soma, you've ruined ANY chance for another company to earn my business. Had it not been for repeated professional customer service from Hannah I'd still be going Commando!
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October 2022 by Meow Face
Awesome place. The service is easy and always wonderful.
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August 2022 by Kelly S.
My elderly mother had lost weight and needed some more comfortable bras. The sales girl and manager both offered assistance and were so kind to my mom! They provided several choices after carefully measuring her. Mom specifically requested no underwire as she had recently fallen and her back hurt. This Park Meadows location patiently waited for her to try on and decide on a style that suited her, then pointed out a sale of buy one, get the 2nd garment half off. Thank you for great service!
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May 2022 by Kay Hollister
I wear a very difficult to find size. Although they didn't have my exact size, Ann did help me find a sister size that fits well and is comfortable. After being disappointed multiple times with online brands, I'm glad I found somewhere I could actually try things on that carries my size.
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April 2022 by Jade S.
I went in to Soma today and was immediately greeted by a very kind lady, who's name I forgot to get. I was taken to the back about 5 minutes later by Nancy, and wanted to say that she is a rockstar! Super friendly and helpful even though she was going back and forth between 3 customers. Did a fitting, brought several bras to me and kept going out for different styles until we found the right one. Thank you so much Nancy!!
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January 2022 by Dixie Morand
Caroline thanks for your help.You were able to offer a wide selection of merchandise. You were very knowledgeable .
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December 2021 by Amanda Garrett
I needed to exchange some bras that I ordered because they were very tight. I went in and Michelle was very helpful right away. She searched high and low to find what I needed. Everyone was very helpful towards one another and very polite.
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August 2021 by D M
Excellent customer service for a quick gift purchase
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December 2020 by Holly Burger
Nice selection and friendly and helpful sales associates
