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November 2023 by Lars L.
I highly recommend that you see Mason at the store. Extremely helpful all the way around and also helped me saved me money. I'm going to recommend him to my entire neighborhood. I'll also be back.
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October 2023 by laurie
The associate was able to find an exact paint match for my tile, and was professional, efficient and friendly. Highly recommend.
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July 2023 by Odalys M.
Service wasn't the best didn't get the help I needed ended up leaving without anything they said they couldn't do a sample and they needed a picture or name of the paint waste of time what I needed was simple
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July 2023 by Hilary Bryant
Great experience today! Andrew was very helpful and patient, and provided insight into what would be best for our situation.
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May 2023 by S Brown
Great experience, Derrick was phenomenal explaining some options for the business! Chester as well , as Derrick went to make our order , both extremely personable and educated ! Will make sure to continually head to this location for my paint needs !
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February 2023 by Alexis P
Great service, fast paint, and knowledgable staff!
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November 2022 by Dave Kannikal
Mason was extremely helpful in matching a paint for us. Always have had good experiences with this location.
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September 2022 by Andriana Gavrilovic
Terrible customer service. The man who answered the phone was rude, unhelpful and explained that the wait for a small can of paint was ‘very long’ and he can’t ‘really help me’ I asked to speak to a manager and he refused to transfer my call. This is the worst of all Sherwin Williams locations, plenty of other locations near by. Don’t bother here.
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February 2022 by tim curtis
Pinterest eat your heart out. Thanks for helping me choose a color for my new baby room Sherwin Willliams. My wife wanted a baby showroom, and BOOM! Follow me for more exciting remodels And new builds as I let you know where I go along my journey.
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December 2021 by Rebecca Montano
So helpful! Answered all our questions, went out of their way to find the colors we needed.
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November 2021 by Lynne Friedlander
GIGANTIC RIPP OFF WITH TERRIBLE CUSTOMER SERVICE! I purchase about $650 of high end paint from Sherwin Williams. After a lot if research, I elected to go with matte in the bedrooms and satin in the closet and bathroom. I had even ordered samples through a third party resource. The rooms had been prepped because we were also installing carpet so I had my painter come do the work while I happened to be traveling.When I returned i had a nasty shock! The sheen in the bedrooms was significant, and it was markedly greater than the bathrooms and closet. In fact the closet had no sheen at all! At first I was certain that my painter had screwed up but he very willingly came over and reviewed the paints with me.Turns out it was not my painter at all but Sherwin Williams paint. Their sheens are very different from other paints and also very different from what they report online. If you look at any online information, they clearly show a convention if sheen and gloss that goes from flat at the lowest through matte then eggshell, satin etc.. So matte should be a much lower sheen than satin.I called the store (SW in Lone Tree) to discuss and they said the only thing they could do was to file a claim with Sherwin Williams using the serial numbers of the paint, which I provided.Two weeks later, the response was that there was nothing wrong with the paint batches and all they could offer me was half off my next paint purchase. So on essence it was like “ too bad you wasted $650 PLUS the cost of your painter and all we can offer you is more paint whose sheen you can’t predict”. I was and am beyond disappointed and livid. It’s bad business and it would’ve cost them next to nothing to make this right. Shame on Sherwin Williams and their Lone Tree Store!
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September 2021 by Cherie C.
This store bends over backwards to help their clients. I can't recommend Brooke enough. Seriously, I will TRAVEL to this store, more than an hour away from me, because of the kind of service these people strive to bring. I highly recommend this store, Brooke, and her team.
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September 2021 by Donovan Bartlett
Poor customer service. Place a order, when got there they had sold the product and where completely out. Thx for waisting my time
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June 2021 by jon Hairris
Had a great experience today Brooke matched my paint perfectly and was very nice thank you so muchHome depot couldn't even get close to the right color
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June 2021 by Leena Sh
Thank you John. Five star only for your Excellent customer service. Wow!! You are very awesome. Five star for 06/04/2021 - at 5:30 pm Customer service. ??????????
