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“Sean was VERY helpful going above and beyond to resolve my issue. I was so thankful for the dedication he demonstrated in providing customer service. Highly recommend!”
“We had to get me a new phone but got a discount and it went so smoothly I would recommend this store to anyone!I am going to add I did go back to get a phone case for my new phone and I highly recommend this store to anyone for their phones, accessories,a new watch ect.”
“I had just received a new iPhone Pro 15 for Father's Day and it started on day 3 of not being able to send pictures to any Android phone. After spending 4 1/2 hours on the phone over 2 days we decided to just go to a Corporate AT&T store. Was met by Pops one of the techs. Explained what the issue was and what Apple had done and their results. He did some checking of things and finally stated that we would have to wait until a manager came in to swap it out. That would be in a couple of hours. We came back at the appointed time and met with John the Assistant Manager from another store. He did some THOROUGH testing with several of the corporate techs. The whole time he was keeping us abreast of what they were doing. After all was done the issue wasn't resolved. They decided that they would swap out the phone for a new one. Did I like spending 6 hours there. No but Pop's and John made it enjoyable as they worked diligently to try to solve our issues. Could I have been upset about it all, easily but both of them made easy to be there explaining the whole process that they go through. AT&T you are fortunate to have these 2 employees.”
“Review for this store only. I'm still not satisfied with the cell reception. Anna was very nice and did her best. I still get calls dropped daily and service in the 80427 is terrible.”
“Came in while dealing with a tough situation and Nick took the time to help me complete the task I needed to complete. Truly exemplified great customer service and should be recognized for this.”
“I took my new phone to an Att store in Castle Rock CO and he did nothing. Zero to help me. Did not explain anything. I took it to another store in Lone Tree and Richard?? Completed the transfer for me immediately. He was soooo friendly and explained everything he was doing. What a joy this employee is. I like to call him “Magic”.”
“Great target location! This is my go to local Target, and they always have all the goods I need in a clean and friendly store! The only thing that pissed me off is that there's 0 regulation on people who park in the pickup spots to go shopping inside.”
“A HUGE thank you to Ike, Jeremiah, and their manager Tristan!!! I came in wanting to start a new phone line for myself, and everyone was so helpful throughout the process!
First off, Jeremiah was very transparent when helping me pick a plan that suited my needs best. I did have to leave and grab my wallet, so when I came back, Jeremiah was busy. His coworker, Ike, finalized the process and made everything so seamless and put up with my cringy jokes ? Their manager Tristan was SO helpful throughout the process, he's a super sweet guy with his charismatic greeting at the door.
I'm so happy with my GORGEOUS new Samsung, the Verizon app is so easy to use (I was able to add my smartwatch at home in less than five minutes!!!)
THANK YOU TO THE LONE TREE VERIZON TEAM!!!”
“Super helpful if you can stand the 2hr wait times for Genius help. Retail service a tiny bit faster at about 20min-1hr wait times. Even with an appointment, expect to wait 20-30mins after you arrive for help, since appointments work more like a theme park speed pass.”
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“Austin at ZAGG was very helpful! Answered all our question and managed to outfit our 3 phones with cases and screen covers for an incredible deal. Thank you so much Austin and Zagg”