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April 2024 by Crystal Kettering
Erik was SO helpful in fitting my son for his prom tux. Very knowledgeable, kind, and stylish! He made the whole process seem less.
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March 2024 by Chris
Guy on the phone is rude and seems to have little patience with customers. No, thanks
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March 2024 by Raegan Maddox
MIND-BOGGLING how horrible the service is. My husband needed a suit for wedding, and in the midst of trying on suits, the sales associate had him wear TUX pants with this suit jacket to try on (whyyyy?). After this he WOULD not listen to what brands and sizes I was asking for. He just kept bringing sizes that didn't fit my husband at all. At the end of this all, we ordered pants online with him from a different location to be shipped. The other men's warehouse sent the wrong pants (again, whyyyy?). After going into make a return the sales associates made us purchase the right pants again, and said they can't give us a refund for the pants that are the wrong color, brand, and size? I've now spent hours on the phone with customer service just to get money back from a problem that should've been resolved the moment I went into this location to receive a refund. I wish I could have back the hours of agony I've spent with every men's warehouse employee I've worked with. Utter disbelief.
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March 2024 by Ryan Priddy
I bought a suit a couple months ago and had it tailored here. Unfortunately the stitching came out of one of the pant legs (oh well it happens), so I brought it back in to see if they could fix it. One of the guys in there apologized and immediately brought it to the back. I left in less than 10 minutes with fixed, pressed pants. Really great service and nice people here. I’ll need a couple more suits for work when summer rolls around and will absolutely be coming here for them.
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January 2024 by Jason W
Gotta think men’s wearhouse was bought by some bigger corporation - they’re not what they once were. They still can put together a great tux or suit and even great men’s business closures. But in my opinion I feel too much like I’m at a used car dealership every time I’m here
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January 2024 by Seth Spykstra
Honestly just borderline rude interactions. Store is as expected.
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December 2023 by Samuel Becker
Was just at this Men's Wearhouse and a stunning Lady by the name of Alexa was very kind helpful and had fantastic customer service! Will definitely be back!
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November 2023 by Kramer Peter
I am writing this review about 18 months after the fact, so hopefully things have changed since then. But we went in for a suit fitting for a wedding and even had a scheduled reservation for our time. It was prom season so i understand the chaos the staff was feeling, but we walked in and nobody greeted us or asked what we were there for. I finally tracked down an employee and said we had a reservation for a suit fitting and he said he would get back with us. 15 minutes later he came back and told us we would have to wait another hour, even though we had a reservation. I have bought multiple suits from this location going back 6 years and was shocked by how we were treated, because I always had A+ service there. We ended up measuring ourselves, ordering the suits online, then took them to our own tailors to be ready for the wedding.
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October 2023 by Jessica Ann
We have been loyal to men’s wear house. We went into the Lone Tree store today and had a horrible experience. Someone did offer to help initially but we weren’t quite ready. When we were there was no one around. I did the work for my husband to find the appropriate fit and type of pant. I don’t mind doing that since they were busy. Then we told a person we needed the tailor. They got a tailor for another person and then the tailor left the area even though we tried to let her know we needed help. We said something to the person working and they didn’t help get her back. Then I went to the another person to help. Another 5 min later the tailor comes over. While we were there, another person loudly stated that they had been waiting for a tailor as well. We finally got the tailor and went to the front to see if we could order more pants of the exact same type in different colors and get them tailored the same. We were told we had to order it online and they couldn’t help with that. We were a little surprised and the guy then told us we had been pushy about the tailor and called us out even though he had no idea we had been waiting over 15 min and the other person who said they would help didn’t. We left without buying the pants
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October 2023 by Nick
Recently rented a suit from this Men's Wearhouse for a wedding. The suit was great, but the process was a pain. The woman who measured me was a lot more focused on chatting with coworkers and complaining about her schedule than helping with the measurements. I'm not a stickler for professionalism from someone measuring me, but my suit jacket came in about 2 inches short in the sleeves. If you can chat/hang out and get the measurements right then I don't have any issues but that wasn't the case. In the end I was fortunate to have time to get the jacket tailored by MW because there was another customer that had the same problem at the same time as me but his event was the next day. Bummer for him.However this meant the whole process took 5 visits to the location for one rental suit: measurement, suit try-on, bring suit back another day for tailoring, wait for tailoring and pick-up later, and then drop-off post-event. Such a pain.The back area for suit fitting/try-ons is also really messy and chaotic and doesn't give a ton of confidence in general. I wouldn't go back to this location.
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October 2023 by Murray Johns
We had a great experience purchasing two men's suits. Kayden was particularly helpful in sizing our son and helping him find styles and fabrics that worked well. He was a great resource throughout the process!
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October 2023 by Ashley L.
Alexis was so wonderful to work with! She was professional, kind, and found the perfect navy suit for my husband. We were in a time crunch and she was able to pull some strings to get the suit looking perfect for our upcoming event.
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September 2023 by Scott Curry
Kayden is the person to see here, he literally made my week! Came in on a short notice, needing a suit for a wedding to attend and wasn’t sure what my options would be, renting or buying, etc. Kayden listened to my needs and gave me a great recommendation, outfit and price. This dude needs some recognition! Best interaction I’ve had at a men’s warehouse by far. Thanks again!
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September 2023 by Cody Hobscheidt
Today I had the pleasure of buying my first suit with the help of the store manager, Aaron! This gentleman was extremely helpful and patient as I had expressed it was my first time even looking at suits. He made sure my suit was something I was comfortable with, while making suggestions to help bring it together as a whole. Although I am new to this and was somewhat a pain, Aaron made the experience pain free. I can’t thank him enough! I will definitely be shopping here more often and suggesting this store to more people. Thank you, Aaron and fine work my friend!
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August 2023 by Timothy Christopherson
My son had to get a suit here for a wedding last week and when we put the suit on the person who measured was way off, is pants were barely longer than shorts. After calling a dozen times we were finally able to get in to get the length adjusted. We got lucky but this was very inconvenient for us