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July 2023 by Leila Bidad
As someone who consultants corporations on organizational management, I just want to recognize Caroline who just helped me resolve an issue over the phone and really problem-solved. Really appreciated her help and will continue to shop because of her.
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May 2023 by MAZ
Manager and employees were super friendly and helpful.
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May 2023 by Marie
Manager and employees were super friendly and helpful.
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March 2023 by Caitlyn V.
Went shopping with my mother, sister and I were finding a dress for an upcoming Easter holiday, decided to come to Francesca's, weren't welcomed in but when we were touching the jewelry pieces one of the employees decided to stand in the corner making it obvious she was staring at us as if we were "stealing" possibly judging our skin color as she treated others around us nicely and gave them fitting rooms as for my sister she had no help from her at all and had to get her own fitting room. Uncomfortable atmosphere to be in, didn't buy a thing from them besides that there's no way we're coming back since we weren't welcomed in the first place. Terrible customer service.
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November 2022 by Mercedes Martin
This is an amazing shop. It is located inside Park Meadows Mall.
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August 2022 by chena williams
The store is a bit of a mess so it's hard to find things and the prices are pretty high. I found some earrings that I liked so I got them, but the shopping experience itself wasn't the best.
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July 2022 by Teri Winkler
Always rewarding to enter and exit this boutique!
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May 2022 by Chelsey
Everyone is super nice and helpful here. One of my favorite places to shop
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January 2022 by Gigi Perrault
Absolutely amazing customer service. Especially from a worker named Terran (sorry if I mispelled your name).
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October 2021 by danielle owens
Great selection of earrings. 5 stars even though no one greeted me once. Busy Saturday maybe? Maybe I was just overlooked.
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August 2021 by Jackie Thompson
This place is great!
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July 2021 by Bob M.
Masks required.
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November 2020 by Claudia
Looking for jewelry for Christmas gifts. Walked in and was surprised at the variety of stock and great prices. Staff made me feel I was the most important client in the store (although there were several shoppers). I walked in looking for 3 pairs of earrings---walked out with 9 pieces of jewelry overall. Wonderful way to spend an hour!
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August 2020 by Cynthia Cook
I just discovered this store. It's fantastic! Love the selection! Staff is absolutely charming! Prices are amazing! The only problem is, it's hard to leave!
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February 2020 by Elizabeth A.
I had just called this location and just received THE. BEST. customer service EVER by Alex. She went above and beyond for me trying to help me out over the phone. I wish I came across this kind of customer service daily. High-five to Alex and 100% to get for being the best!