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December 2023 by Emily B.
I usually don't have high expectations with forever 21 but this location in particular was EXTREMELY disgusting. it seemed like the employees do nothing to clean or organize the store. the fitting rooms especially were loaded with dust and grime. If anyone who works there sees this review, please please take a broom and mop to your floors.
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November 2023 by Leanna Navo
Jennifer was the kindest and most personable girl!!! My interaction with her made my day :)
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October 2023 by Char Frost
Return policy BLOWS. $50 worth of clothes with tags still on them and the Karen’s wouldn’t take the items back. That don’t work for me, so I’ll be figuring out how to get my refund another way. Thanks!
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September 2023 by x x
I try to avoid shopping in this location as it always feels disorganized and the employees never seem to want to help find anything. Today Angel (who told me that it was only their 3rd day) took the time to help me find the shirt I was looking for. If it weren't for Angel I would have given 1 star for my experience in this store. I work in retail management and really appreciate the time Angel took with me.
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August 2023 by Lakisha L.
Went in for sale. Items were marked incorrectly tried to use 21% student ID discount she wouldn't let me use it but immediately she allowed the lady behind me she did allow. Very upset and felt I was treated unfairly. Discrimination to the fullest. I know they're young girls, but we should all be treated equally. Never coming to this location again unfortunately
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August 2023 by NEL
Nasty manager. Clearly takes returns personally. I literally had a receipt and she still gave me a bad attitude. Never really liked forever 21 and decided to give it another go but clearly that was a big mistake. Seems like customer service is a thing of the past.
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July 2023 by Miss Shuler
Best One. Clean And Friendly. I’ve Been Shopping Here For Several Years And I’ve Never Had A Problem. Mod Cindy I’d Amazing And Has Great Customer Service
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June 2023 by Sha'Dawn S.
I love Forevermore and always have but recently I've had so many issues with exchanging even with receipts BUT NOT HERE. Cindy was so nice she gave me no issues and was so polite and professional. This one is huge so it has so much stuff and it's amazingly organized. Thank you Cindy for making me a happy customer
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February 2023 by Daniel R.
One girl at the register was mugging everyone in line. When asked if she was the only one working she replies "well obviously. Do you see anyone else up here" garbage employees- learn what customer service means or don't come to work with a b**** y attitude
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February 2023 by Tye P.
Make sure they put your items In your bag and make sure they don't take them from you. Watch out for cashier Emily Trash employee
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January 2023 by Pastor Geneya Mershon
It is always nice to me. Love the store manager man was amazing and treated him with high respect. Sidnee needs to watch her attitude toward customers because 5 days before my birthday she was ready rude and did not return my stuff but the other Forever 21 did return my products without issues. Sidney was so rude Tuesday, December 27, 2022. It was very sad because this store is normally friendly to me but today was so rude to someone who did prepare food for them at my Restaurant. Sidnee is the worst Management there. I am management got great with high disrespect with mess up my products did not return my products to the method of payment. I did return with another Management at another location who was very fine of return products because had a recipient and evidence to prove the payment of the purchase. Sidney needs respect as a Pastor and Management at another company. Just had to show my voice here. I do not play about Forever 21 because I love this store but Sidney has issues at this location I want everyone to know Sidnee treats customers with the worst attitude issues.Thank you,Pastor Geneya
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December 2022 by Debbie V
Worked here years ago as an employee. Very hard. Too much merchandise and too disorganized. Not the issue now. Well organized with not the overburden of too much product.
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December 2022 by Ryan
Cheap clothing made of plastics with a detrimental impact on the environment, no transparency about labor conditions of suppliers/manufacturing process. This is the definition of fast fashion. If you care about the environment, then you should not shop here. Just lookup this brand on the Internet and their impacts. Stores like this are trash selling trash to trash the planet to make a dollar off of you.
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December 2022 by MM A
This store rocks bigtime. They have the best, hippest clothing, cute purses, stylish tights, skirts...fun earrings...an amazing prices. I shop here weekly and love to see what's new each weekend.
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November 2022 by Helen Valencia
Nice selection. Lots of marked down items to choose from. This also seems like a discounted store where other stores send their stuff to
