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November 2024 by Kiki Lee
BEWARE!! Becoming a member means you get charged $60 a month unless you skip the payment on the 1st-5th of the month. They send you no warning and they make it INCREDIBLY hard to cancel. When you go to cancel they will ask you 4x+ times if you want to continue using their membership service before actually canceling. My sister had the same problem and they didn't even cancel her membership so she got charged another time unknowingly. Super sketchy and meant to trap you in. My fault on some parts, but it's frustrating they are so predatory.
Their clothing products are comfortable and nice though, but their membership and customer service to cancel it is abysmal.
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October 2024 by Kim Fernan
I had a great experience in store today, I was greeted when I came in, told about the promotions and loyalty program, offered a fitting room and checked on. I ended up buying 2 new pairs of leggings I’m so excited to wear!
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October 2024 by Anika Holzer
This store had the worst customer service I have ever experienced. I went in to hoping to exchange a pair of leggings that I bought in late August. A thread had come loose so the started to rip, and ultimately the leggings became unwearable. The worker had explained me to that you can’t exchange leggings if it’s been past 30 days, which is dumb but ultimately I understand. The sales associate and store manager at the counter degraded me and made me feel stupid for even asking. They continued to talk to me and treat me as if I were a toddler and treated me with complete disrespect. #luluisbetter
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October 2024 by gerardo garcia
Kayla was an amazing representation of Fabletics. She was very knowledgeable about the ins and outs of memberships and procedures! Please give her a higher positions because she deserves it!
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January 2024 by Pati Dobos
Nice style.... very expensive
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November 2023 by Tammy Quiles (TamQuil)
No matter if you shop in store or online the service is always excellent. These are the only workout clothes a girl needs!
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October 2023 by Mrs. H
Called ahead a week ago to confirm that they have plus sizes in stock for multiple items, and was told ‘yes we always have lots of those in stock in those sizes’. Drove 30 minutes to the store and the workers told me ‘they never have plus sizes in stock’. I was needing to purchase a whole winter wardrobe before flying out of the country in 2 days, so I have no option to order online and have to get the few items that barely fit in store and some men’s tops. Ironically they keep plus size mannequins at the front of the store for optics to pretend like they have inclusive sizes. I get it if places don’t have plus sizes, but please don’t lie to customers when they call to check for sizes. If the worker I spoke to before had been honest then I would of had time to order online for what I actually need.
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October 2023 by Jordan Jiron
Very frustrating experience, I love all my Fabletics gear. Next I will just order online or drive to the Cherry Creek location. This team needs to learn to treat every guest the same.
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February 2023 by Tammy Quiles
No matter if you shop in store or online the service is always excellent. These are the only workout clothes a girl needs!
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February 2023 by Tam Quil
No matter if you shop in store or online the service is always excellent. These are the only workout clothes a girl needs!
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January 2023 by Joan Sedivec
Awesome to see clothing in person and get help finding bundles which were great deals.
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January 2023 by Jocelyn Long
Great service!!
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November 2022 by Michael Muriett
By far one of my favorite places to shop. Everyone is friendly and the management is amazing. We've had problems with the online site before and the store has fixed them no questions asked. We're to the point that they recognize us when we come in. Highly recommend this location and staff.
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October 2022 by Kish Serrano
❤️ Yitty shapewear are the best
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September 2022 by Tere Castro
First time in this store and we had a very pleasant experience. We were greeted instantly with a smile. Quality clothing and especially customer service. Kayla is friendly and extremely helpful. Kayla and Sammy were very personable and professional. Thank you young ladies for making me and my daughter feel welcomed.I would definitely recommend this store to friends and family.
