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July 2023 by Jill
Found an awesome swimsuit! The customer service didn’t feel very welcoming though and they didn’t explain the rewards program at all.
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June 2023 by Alexis Behrens
I went in today and wondered if I’d have the same experience as I’d had all the other times in the store and it was no different! The girl working there didn’t even look at me or acknowledge I was in the store. I was in between sizes so I had to grab quite a few different hangers to try and with my hands full I had to walk up to the counter and ask her for a fitting room. She said ok and then took them to the room, still not looking at me or talking to me. I tried on the suits and none of them fit so I left. Every other time I’ve been in this store it’s the same poor customer service experience. Kind of disappointing since it’s one of the few dedicated swim suit stores we have.
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June 2023 by Alexis Fila
I went in today and wondered if I’d have the same experience as I’d had all the other times in the store and it was no different! The girl working there didn’t even look at me or acknowledge I was in the store. I was in between sizes so I had to grab quite a few different hangers to try and with my hands full I had to walk up to the counter and ask her for a fitting room. She said ok and then took them to the room, still not looking at me or talking to me. I tried on the suits and none of them fit so I left. Every other time I’ve been in this store it’s the same poor customer service experience. Kind of disappointing since it’s one of the few dedicated swim suit stores we have.
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June 2023 by Kyla Hill
Aubrey was super knowledgeable and helpful in helping me pick out the perfect suits and cover ups! Swimsuit shopping is not a fun task, but the store associates here make it quite enjoyable! I will be coming back here for my future swimsuit needs!
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May 2023 by Nichole Rairigh
Sarah is very helpful. I love that this store has helpful employees that know what products they have in stock. She helped recommend bathing suites to fit my body type. 4 stars because I cannot get the bathing suites to last more than 1 season even with their shampoo and conditioner. They seem to dry rot. The store is small but absolutely chock full of beautiful selection in every color.
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July 2022 by Google User
Like other reviewers, I’ll add that I experienced poor customer service online and from the store. Poorly advertised exchange policies, so I’d recommend price shopping and looking elsewhere.
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March 2022 by Shawndra Weiler
Why is the store closed two times now when I’ve gone on different week days
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January 2022 by Alex
Wanted to love this store, but I received good service only half the time and had an awful experience with their products. I found a really beautiful suit here, and after wearing it twice (once in the ocean and once in a pool) the bottoms lost all their color! The odd thing was that the top and reverse side both kept their color. What awful quality!
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September 2021 by Terri R
I have walked past this store for several years and never gone in thinking it was to expensive and was only for small petite figures; but after buying two suits both that I did not love I decided to stop in. I was immediately greeted by Amanda who helped me find not one but four amazing suits!!! She brought in different sizes, gave her honest opinion and was standing by to make any necessary changes I needed. In the end I had four suits that I loved I finally narrowed my decision down to two and reluctantly put two back! I have never had a suit feel and fit so perfectly! I immediately left the store and returned the suit I had just purchased at Tommy's that I did not love and it did not fit the best but I felt like I had to settle. Then I went to the next store and returned the second suit that I had also settled on. Now I am so excited for our beach vacation after being locked inside for over a year. Amanda is a true gem and while I was in the dressing room I heard her help several other customers with the same courtesy she gave to me! With so many businesses closing after a year of COVID I will be truly sad if now when I found this amazing place for great swimsuits it doesn't survive:(
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August 2021 by Samantha Seeger
This store deserves 0 stars! Absolute worst customer service ever. I purchased a $150 suit there 3 weeks ago. I wore on the beach on vacation 1 time and the mesh started pulling after one wear. I went into the store expecting to exchange the suit for something else. The lady did not even ask the details of my purchase but rudely told me that they can not help me that I have to email and take pics of the suit to TRY to get any assistance! Unfortunately I have feeling this store won’t be around much longer with poor quality merchandise and horrible customer service! DO NOT SHOP HERE!!
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June 2021 by Makenzie Hardy
Very disappointed in the lack of customer service provided by the manager of the Park Meadows location. My mother (who is in her late 50's) went in to exchange some suits and kindly mentioned that my sister, who had purchased the suits for my mom as a gift, had a bad experience with one of the sales associates. The manager rudely dismissed my mother's comment assuring her that what she said "did not happen". My mother then kindly asked if she could exchange one of the suits and asked if the manager could recommend a different style for her, to which the manager replied: "I cannot recommend a swim suit for you because what you'd like wouldn't be what I'd like." I am not sure why you would work in retail, let alone be the manager of any apparel store, if you are unable to shop for any style, body size, or ethnicity that differs from your own. Needless to say, this place is not worth your money.
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April 2021 by Terri D
I have walked past this store for several years and never gone in thinking it was to expensive and was only for small petite figures; but after buying two suits both that I did not love I decided to stop in. I was immediately greeted by Amanda who helped me find not one but four amazing suits!!! She brought in different sizes, gave her honest opinion and was standing by to make any necessary changes I needed. In the end I had four suits that I loved I finally narrowed my decision down to two and reluctantly put two back! I have never had a suit feel and fit so perfectly! I immediately left the store and returned the suit I had just purchased at Tommy's that I did not love and it did not fit the best but I felt like I had to settle. Then I went to the next store and returned the second suit that I had also settled on. Now I am so excited for our beach vacation after being locked inside for over a year. Amanda is a true gem and while I was in the dressing room I heard her help several other customers with the same courtesy she gave to me! With so many businesses closing after a year of COVID I will be truly sad if now when I found this amazing place for great swimsuits it doesn't survive:(
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October 2020 by Brooke Phillips
I absolutely LOVE this place. The bathing suits are so flattering and Amanda helped me so much. Bathing suit shopping can be stressful and frustrating and I didn’t feel that way at all today. I was so happy with my suits and Amanda was so patient with me and really knew what sizes and styles would look good on me! Thank you so much! I am so stoked about my trip to the beach now!
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June 2020 by Cori S
If I could give zero stars for this store, I would! I went into this store today looking for a swimsuit for my teenage daughter. When I asked the lady working there if they had any sizes that would fit my daughter, she rudely said, “no”. I picked up a swimsuit on the rack in front of me that was tiny and held it up to my daughter. The sales lady proceeded to tell me, “that would fit a size 4/6. told you, we don’t have anything that would fit her.” It was seriously like the scene from Pretty Woman! Thankfully the sales associates in Nordstrom’s wanted my business and was happy to take my money for the 3 swimsuits I purchased for my daughter. Hopefully management can teach their employees some customer service skills!!!!!!!
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February 2020 by Jen Huff
Bought a swimsuit at the Park Meadows "Everything But Water" for my daughter and it turned from green to brown after one trip into a hot tub (that I confirmed with the hotel manager had not been treated in the last 2 days). When I called the store, the woman I spoke to on the phone in the retail shop said, "That is why we don't recommend them for hot tubs" when nothing of the sort was expressed to us at the time of purchase!? All 5 of the other swimsuits worn at the same visit to this particular hot tub came out fine - no bleaching. Ok maybe for beach only, but never wear their swimsuits in pools or hot tubs - they don't stand behind their product. Buyer beware!