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March 2024 by Nancy Cadreau
Today I experienced the best Customer Service by a young lady her name was Jules, she helped exchange a jacket for me. Very knowledgeable with her job! Eddie Bauer is lucky to have her.
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December 2023 by lianne h
I went in to return a jacket that i bought as a gift which I paid for in cash, and was very rudely told that i could only get it back as in store credit. Which leads me to believe whoever checked me out when i purchased it, put it as a gift card instead of paying as cash. $160 for a store i dont shop at without getting my money back. Rude service as well on top of that.
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December 2023 by Tyler Garrick
Yikes, last year the crew was amazing! This year, not so much...
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October 2023 by Kira Insi
This company makes poor quality garbage and call it clothes.
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September 2023 by Genevieve Chaffee
Disorganized, 1 employee working who doesn't even work for Eddie Bauer, long lines to check out. I was only in to exchange an item damaged. won't be back.
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August 2023 by Bob Metz
Large variety in store
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August 2023 by Sharon Jacobson
Staff is very helpful
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August 2023 by L Gardner
Good sale!
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December 2022 by sai sukumar
Poor quality with high price,they are very rude while return one item which is bit more size for me .it's not unacceptable service.never go to this company store ?
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September 2022 by Robert Miller
Better deals here than I expected.UPDATE: Actually adding the 5th star after a few more visits consistently finding good deals on quality clothing.
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June 2022 by Ethan Unverferth
This is a great place to grab lots of gear for all occasions! Nice stylish clothes for everyone. Friendly and helpful staff, and everything is nice and clean. The changing rooms are well kept too. I highly recommend stopping in here!
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March 2022 by Douglas Stout
Excellent store with high quality merchandise. I always check out the clearance area in the back and have found some great bargains there.
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March 2022 by Christian B
Service here was about what I would expect from a store in the mall. Fairly quick with employees that were generally friendly. I got the standard "let me know if I can help you with anything" greeting after a few mins of looking around the store. I did manage to find something and checkout was smooth.
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February 2022 by I’m just a cup
I’ve shopped at EB for several years now and spent thousands on clothes at their stores. I went in to check if I had any rewards to use. The male employee there said “you don’t have any” even though he didn’t check. He didn’t ask for a phone number or anything he said “trust me you don’t have any rewards to use”. I will never shop at this store again.I went to the one in the outlet mall in Castle Rock the day after and the lady was super sweet and applied the $10 reward I had onto my purchase. Why? Because she actually bothered checking.
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February 2022 by Dave Kannikal
Sales staff was extremely helpful today and the clothes are a great value as always
