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February 2024 by John Obrien
Quick, convenient, courteous. Thank you.
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February 2024 by Maddy Kanipe
This team at discount tire was the LITERAL definition of customer service! Shout out to Dante for navigating me and helping find replacement tires while other discount tires failed me. Not only was he so kind but was so proactive in helping by updating my information and ordering everything I needed for my car before I even arrived! Also a big thank you to Jack M. who provided us the best customer service and saw my defected tire, and helped without any questions! This crew here at this location should always be the standard, they were so awesome! Everyone was so welcoming and fun but most of all, professional! We will definitely be coming back to this location for all our future car needs! Thank you Dante and Jack M! :)
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February 2024 by Jayden Oberosler
I first went in to get the rear bead of my tires broken. There was no problem there. I then said I was going to be back to have them balanced. I can back after mounting them and asked for them to balance. I then went back to have them balanced. When he took the first tire out of my bed he broke the plastic piece for my step. He popped it back in. Later it came un done and realized he broke 3 of the plastic clips. I was able to recover 1. Then Donovan comes out and gives me attitude and tells me they can’t touch my wheels and tires. I have had my beadlocks serviced here several times before. I then went to the Highlands Ranch location off of Red Cedar and they took me right in. No questions asked. If you want professional and quality service go elsewhere.
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February 2024 by Josh Beram
Got a flat on the way to get some work done on my vehicle they did not have the tire that I wanted in stock so they put a temp tire on me so I could get it to the place that I was going to work on it. Brough it back the next day once they got the tires in and got them installed. They always have the best pricing on tires and am so happy with this location service.
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January 2024 by Johnny Burchett
Huge thank you and sincere appreciation to Tommy and the team at Discount Tire!! A few days ago, with single digit temps, I pulled in to the store, due to a low tire pressure warning. I just thought I needed some air due to the frigid temperatures. The young man (who was freezing his backside off while working the air fill station), told me my tire had picked up metal shrapnel which was embedded in the sidewall. He warned me & recommended that I not drive on it as it was almost flat. As I was processing what to do next, it occurred to me that I thought I had purchased a Tire & Wheel Warranty when I leased the car 2 years earlier but I couldn't remember and needed to go home to check the paperwork. The young man (sorry, I don't know his name), told me, no problem - they would change the tire and put on the spare for me at NO CHARGE. I then went inside to speak with Tommy and advised him the same that I needed to check my paperwork before purchasing a new tire. Tommy, being a true professional, also said "no problem" and he went ahead and gave me prices on a new tire just in case. And to make this experience even more positive, whoever took off the flat tire, wrapped it in plastic (it was filthy from the muddy ice & snow) and placed it in my trunk. I got home and discovered I indeed had a tire policy with Lexus so got a new tire from the local dealership. As goofy as it may sound, I was almost regretful that I didn't purchase the tire from Discount Tire because of the exceptional, professional and outstanding customer service they provided. They truly went over & beyond which is extremely rare these days. So again, thank you!
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January 2024 by Lauren Bruski
Employees here are not nice not helpful and tried to take advantage. Go to the discount on Lincoln and Parker instead if you want good service. Went in to get my winter tires swapped onto my car (which I have done at different discount location many times) they tried to tell me it was illegal since I didn’t pay extra for the tire pressure sensors and that they would have to do all this extra work. All not true information. I used to be a mechanic and know my car. Don’t waste your time here , go to the other discount location.
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January 2024 by Roberto C.
End getting a flat tire on the highway with my 6 month year son and wife. Went to get my tires changed so I could get my family out that situation and they made me wait over an hour & half. Their customer service and family value truly not the best. Will not recommend this site at all.
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December 2023 by Eyen Mathis
Guy named Bryce at this location is awesome...I was having balance issues and went to 2 other locations multiple times and still had the problem. However, Bryce here in Lone Tree is like a surgeon when it comes to getting that worked out and my vehicle is riding smooth again. Thanks bro!
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November 2023 by Renee Wright
I would give 10 stars if I could! We were in town while my Mom had surgery & picked up a screw in a tire, causing a flat. Despite their busy schedule, they got a new tire put on super fast to get us back to the hospital to pick her up. These guys are the absolute best!!! THANK YOU!!
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November 2023 by Pradeep Shah
My brother had a flat due to unanticipated object on the highway. They took care of him promptly. Good, fast, quality service!!!
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November 2023 by Tracie Bearden
Great, fast, quality service. Highly recommend making an appointment online if you can.
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October 2023 by Ashley H.
Just got my winter tires. They were slammed and grinding! Whoever is the manager needs to give the man who was all hyped in the back a raise. Actually give all the employees a raise. I've always had a great experience at this location.
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October 2023 by Erica P.
I went to Les Schwab (LS) yesterday---where I mistakenly bought my tires from. My tire was leaking. The LS guy (Caleb) said I probably have a nail. He said I had to go online and make an appointment. I asked why I couldn't have it looked at right then or why I couldn't just go inside and make the appointment? He said I could only do it online. This is a safety issue and LS is two weeks out on appointments. Never going back again. Stick with Discount 1000%. They gave me a great deal on my tire repair and were beyond decent. It literally only took 10 minutes!!!! LS lost a customer. Go here instead! Joseph was so helpful at Discount!!!!!
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October 2023 by Christian Barron
Traveling back home to El Paso Tx and Bryce helped me out to make sure my tires were good for the trip back.
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October 2023 by joel fox
Always have had a great experience at discount tire on lincoln in parker. Great service
