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March 2024 by Tracy Tuttle
Pam was professional, helpful and friendly. We couldn’t have had a better experience.
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March 2024 by Rick Doty
Tonia was excellent in helping us select our furniture and accessories. She is a skilled designer and a true professional.
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February 2024 by Cam Bu
Always great service at Bassett! Thank you!
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February 2024 by Christy K New
Buyer Beware!!! Check the reviews at Consumer Affairs and BBB. Have had customer service to my home 4 times. And," I need to use a steamer on the sectional". Not maintaining it properly. I have owned 12 sofas in my life and never such poor quality. I had one sofa from American Furniture and their quality was much higher than the sectional I purchased.
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February 2024 by Dave J
Rose Ann did an outstanding job helping us select furniture, fabrics and a rug.
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February 2024 by Susan Webber
Brandon was amazingly knowledgeable and super helpful!
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January 2024 by Tony T
We were going to open spaces to look at furniture,,, and saw Bassett across the parking lot. We went inside and met with Kate,,, very nice lady,, wasn’t pushy asked what we were looking for, we advised her sectional sofas. She showed us several sofas/ couches we found one we liked, but advised Kate that we wanted to look at open spaces to see what they had. We did go to open spaces, but couldn’t find anything that compared to the couch/sofa that we liked at Bassett. We met with Kate again and bought the sofa/couch. The sectional sofa/couch we bought was very good quality and very comfortable. I recommend Bassett to anyone who has a wife that’s picky with furniture, they will have something for y’all
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January 2024 by Molly Ragle
Nicole was fantastic helpful, not pushy and very knowledgeable!
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January 2024 by Raina Palmatier
Excellent customer service! Rose Ann is fantastic! Looking forward to our new furniture
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December 2023 by Sue Figg
Wallis was great! Took very good care of us. Friendly, professional, and knowledgeable.
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December 2023 by Connie Newton
Aileen was great to work with. We're very excited about this purchase and look forward to receiving our new sofa.
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December 2023 by Angela Verna
This was my first experience working with a designer other than previously staging a home for sale and I wasn’t sure what to expect, but I was pleasantly surprised to meet Chris Campbell. We first met on the phone and connected right away. I shared my desire to fully furnish and decorate my new place. We met the next weekend, and I had an even better experience with her in person! Chris helped my daughter and myself pick out beautiful furniture, lamps, artwork and other decorations that we truly love. She has a keen eye and impeccable taste. She listens and shows several options. We have had different ideas and she has been both honest and tactful. She is also just so much fun! I love working with her and have been in several times to work with her since the initial consult. She is a wonderful designer with a huge heart! We have so much fun with her. In addition, the manager, David has amazing taste, and his store is managed just as beautifully as it is decorated. He is always a pleasure to work with and has ensured the orders I have placed with Bassett have exceeded my expectations. I highly recommend this store, and Chris, for your next project!
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October 2023 by Cheryl Foust
Ordering process was easy and I enjoyed working with the designer, Chris. I have not yet received my furniture.
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October 2023 by N Hayden
We've been loyal customers of Bassett for over 21 years. Our first couch is still in great shape, has always been easy to clean, and remains comfy to sit/lounge on. Our most recent purchase was with the design help of Chris. She's such a wonderful lady and SO good at her job.
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October 2023 by Nancy Benson
Went to Bassett looking for a new couch. Thought I knew what I wanted and Vicki, the salesperson was so helpful. Within just a few minutes we found a couch, pillows and a new area rug. It was just delivered to my home and everything is just perfect, better than I imagined. I have shopped Basset several times over the years and have always been happy with my purchases.
