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July 2024 by Julia Bilderback
6/9/24-super rude cashier. I picked up something to look at it and she yelled at me not to touch and told me to read the sign. They had a little sign with other stuff on it as well with do not touch in small print, and you can only see it if you come up to the shelf head on and not from the side. They either need to move the items or make a bigger sign visible from all directs that has larger print. Some people also have visual issues so small print is a form of discrimination if you are going to yell at people. At the same time it is never appropriate to yell at a customer and treat them like they are retarded. This place needs new staff or change how they do things. I would recommend other locations where the staff are nicer.
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April 2024 by Ya Boi Livi
the closing manager was so mean and rude and shady for NO reason i was in there for 10 mins. i asked what promos were happening and she basically ignored me and acted like it was a burden to answer me. also i asked her if i could open my purchase with scissors and she just stared at me for a minute then told me not to throw trash on the ground??? it was very strange and i dont accept that behavior as a fellow retail manager.
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March 2024 by Theresa Donahue
When I went in today it wasn’t too busy at all. I also got helped by this amazing lady, Taylor, they complimented my scrub top and we had an amazing conversation. The store also had some great sales that I was able to get a little box of crystals for super cheap and plan on coming back again!
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January 2024 by Zebedee Raven
They have a new manager and a whole new staff!! If you're a regular like me, you'd remember the last manager was terrible and didn't take care of the store. But thank goodness there is new management. The store is looking better than ever before and the new staff are all very friendly and knowledgeable. I have yet to have a less than awesome experience here since. If you're looking for random gifts or funny socks, this is the place to go.
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November 2023 by Inked_Father
Was walking around looking for Kuromi things and found this store, which had a decent amount of not just Kuromi but other Hello Kitty and Friends items. Shop was clean and organized. The lady who was working with the braids was super helpful and amazing from not just her knowledge of what I wanted but also super friendly and engaging. Will definitely be back to buy more.
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November 2023 by S C
came in to browse and maybe buy smth but this girl w black and purple hair was just super mean and disrespectful. ended up leaving without purchasing. hope i never see her again, one of the most privileged entitled brats ive seen in highlands ranch, and as a minimum wage worker that's saying a lot. overal don't recommend coming in when hot topic is next door w rlly sweet employees and the same content for a better price. emphasis on decent employees. ?
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November 2021 by Lillie S.
Bad store for sure never ever go here they were ao rude to us Nd they need to learn yo have manners towards there custmers and to bot yell at us like we are kids. Do better
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September 2021 by Alex S.
The return policy needs to be posted and if a customer states they don't want a receipt the cashier needs to reiterate the return policy. I enjoy the products but I will never shop here again. Boxed lunch is closer to my house and has the same products. The staff is ok. I should have looked at the Yelp reviews before ever stepping foot into this shop.
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May 2021 by Daniel Read IV
Love this store
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February 2021 by Chelsea Sorrell
I bought two t shirts from them, washed them both on cold water / gentle cycle and dried on a low heat setting /gentle cycle and they both ended up with holes. Haven't even worn them yet and I'm already mending them.I think their store is really cute but I think the products aren't worth the high prices they charge for them.
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November 2020 by Joe “Madtitan” Rollman
The store is alot of fun to just look around. The prices were ok and the help was really nice and actually really helpful.
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September 2020 by Jess B.
The return policy needs to be posted clearly, I bought some earrings as a gift and my daughter didn't like them. I even mentioned they were a gift while checking out and was never told they wouldn't be returnable...... 2 days later go to return them and they acted like I was an idiot for wanting to return them. My daughter didn't even try them on she hated them lol (teens). They just kept saying you can't return those. There's nothing posted near the earrings or at the register. So frustrating!
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August 2020 by Morgan Rose
Love all the cute things in the store!
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December 2019 by Joe Rollman
The store is alot of fun to just look around. The prices were ok and the help was really nice and actually really helpful.
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November 2019 by Chris Spaeth
Interesting products of all the nerdy and loveable stuff.
The employees were having a loud argument that was off putting so we left.
