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January 2024 by Ariana
I've been using Walgreens pharmacy for years. I used to go to Broadway & Evans because the pharmacist Luther was so kind & caring but he retired. Moved to the one on Broadway & Bellview. Priscilla, the pharmacist, was amazing. She actually cared about people with chronic illness. She quit & that location changed their hours. Moved to this location, it's been one headache after another. The drive thru isn't ever open. They never have my medicine in stock or call me to let me know. They say they will order, but its not guaranteed. Then they told me to call 5 days before its due so they can order to turn around to tell me they need the prescription 1st. I just found out they have a call center answering pharmacy calls. They have told me the wrong information several times. Transferred my prescriptions to the grocery store next to this location. I had no clue Walgreens price gouges. Walgreens can't beat the grocery store prices, especially with being cash pay. I hope to find a private pharmacy that carries my medicine. I'm done with big box pharmacies.
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January 2024 by Dave E.
This store doesn't even deserve 1 star. My wife scheduled an appointment for immunizations at 4:15 today. When she went to the pharmacy she found it CLOSED ... now this isn't the first time has happened to us. Back in October my wife came down with Covid and we attempted to pick up a prescription and at that time found the whole store closed at 4:00. I don't know if this is a problem with this particular store or Walgreens in general but we are looking for a new pharmacy. Personal opinion but you'd be crazy if you continue to use this pharmacy or this store!
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January 2024 by Diana D.
Drive thru not working and they claim it's broken!!! Now there are 2 locations near me with drive thru shut down. This is unacceptable. If not fixes within 2 weeks my family and Mother's all prescriptions will be transferred out of Walgreens. My #1 requirement is a drive-through since my moms prescriptions alone I'm here weekly.
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January 2024 by B
Found everything with ease, misleading on pricing of theater box candies
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December 2023 by Name Name
Great place to go if you like an attitude to go with the incompetent pharmacy staff.
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November 2023 by Kendall Grace
The only good Walgreens I’ve ever gone too. After having a nightmare experience with getting my ADHD medication, Will (the pharmacist) went above and beyond. He worked with my doctors so well. I was in a rush to get my meds to make another appointment and he worked quickly to get them to me. Truly, a wonderful man and pharmacist. If only ever Walgreens could have a Will, the healthcare/pharmacy system would be better off.
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November 2023 by Amy Ford
Pharmacy is always busy, not enough people in the pharmacy. More then once I have waited longer for antibiotics/Medication then my vist with my doctor. Most recently I waited for over an hour and when I got there I was the only patient in the pharmacy area!If it weren't for my insurance making me use Walgreens I would go back to Kroger in a heartbeat!
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November 2023 by EM Bee
Terrible customer service & rude staff. They refuse to answer questions on if they have a specific drug so that you know if you can submit a prescription there or not. They also instantly deny filling prescriptions for dogs because they don't have insurance even when the prescription costs a few dollars.
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October 2023 by Zoe P.
I scheduled my booster and flu shot online for 12, I arrived early as instructed, and waited till 1235 until i received my shot The woman next to me had an appt at 1130. She arrived before then, and was finally called back at 1225. The tech was great once I got in the room.
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September 2023 by Michele Winkler
We went in for covid shots at 6pm, and the place was buzzing--a long line and a lot of cars in line at the drive through window. The hard-working staff was courteous and efficient, getting everyone taken care of efficiently. While I probably wouldn't go again at such a high traffic time if we had a choice, it was impressive to see the staff handle so many customers so well.
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September 2023 by Briana Lawson
Debbie in photos rocks! My car key fob died and I was unable to drive. She YouTube a video how to change my key fob and had all the tools to get it swapped out and working again. Thank you Debbie for everything. I appreciate you!
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August 2023 by Vince H.
I take ADHD medicine which is already a pain to fill. This location has now, on TWO separate occasions, said that they are filling my prescription and given a pickup time and then when I arrive at the time THEY told me, I am told not only is it not ready, but they don't even have the medication on stock. Walgreens told me that they have no idea when additional medicine might arrive, and they don't know what Walgreens might have the medication because their logistics system is completely unreliable. Then Walgreens told me I'd have to call each individual Walgreens in the area. Walgreens HQ must have heard and took action. The action they took however, was adding another step on the call in system. Now instead of waiting for 10 minutes to talk to the pharmacist, you wait 10 minutes to talk to someone who's only job is to tell you they're going to transfer your call to the pharmacy, and to wait another 10 minutes. I'm at a loss for how stupid this company is. If you want a more reputable drug store, strangers in alleyways would be more trustworthy and reliable.
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August 2023 by Tyler Morrison
4 visits and 5 phone calls to simply get my medicine.Called around to see which pharmacy had my meds. Walgreens said they did. Visited and they said it needs to be slightly different. They said they would call my doctor to work it out. They never did. I called and had it changed. Once changed I went back and they didn't have the medicine they said they had. 3 days later they got the medicine.I called at 3:30pm and they confirmed it would be ready by 5pm. I am here at 7:44pm and they still have NOT filed the medicine. Worst experience
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August 2023 by Jazzmin Aragon
Really Walgreens I get a topical cream with hair and lint in it? So gross! Do better please this pharmacy is a nightmare
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July 2023 by Rebecca Stirner
Incompetent and unprofessional staff. Gave me the entirely wrong prescription today. Unable to fill the time sensitive medication that I am needing. Never has prescriptions ready on time— often have to wait 4-5 days for it to become available. Avoid this place at all costs.