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March 2024 by Kris Hamilton
This group is AWESOME!! My first time here and Dr.Hoss, Heather and the girls at registration are excellent!!! My Boston was so sick. And they were so knowledgeable, friendly and compassionate. Diagnoses was spot on!! Thank you all for taking good care of my Maui ? .
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March 2024 by Faye Thompson
I had to take my 15 year old cat to VCA Emergency Hospital because she wouldn’t eat and her breathing was very labored. Dr. Winborne explained to me that Sassy was very ill. It was very hard to wrap my mind around since she had been diagnosed with asthma that could be managed by a different emergency vet the night before. Dr. Winborne explained to me how Sassy wouldn’t be coming home with me and gave me my options. After coming to the devastating conclusion I had to put her down, Dr. Winborne was so patient with me and my endless questions. She was extremely patient because I had to break the news to my college daughter who was 500 miles away. Dr. Winborne even took the time to speak to my daughter and explain what was happening with Sassy. We will be forever grateful to her and the team for the compassion they showed us.
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March 2024 by yuup yupp
Being a retired, veterinary technician 12+ years and needing healthcare for my pet is very stressful. I could not be happier with the way I was treated, and my pet was treated during an emergency at VCA Highlands Ranch. My little one has collapsed trachea and he was having an attack that would not stop. He was treated by Dr. Brett Cromwell on emergency and I cannot lie, it was the best experience I've had since leaving the veterinary field. I would highly recommend anybody to go to this hospital. It is nice to actually be treated with respect toward me and my little one. Gabriel was my technician. Any question that I asked, he knew everything. I cannot thank him enough. I feel very blessed, even though it was an emergency, to find a hospital that takes the time to keep the owner up to date with all information. The receptionist was knowledgeable, which is a huge plus. The whole experience, besides what was going on with my pet, I could not ask for more. So again thank you Dr. Cromwell and Gabriel.
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February 2024 by Yulia
Dr Young & his staff were amazing when treating my 10 year old golden retriever, Mumford, who had a scratched eye for a month + that refused to heal. The staff was very informative on our options & kind throughout the entire process. Happy to report we’re all healed up now, thank you!
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February 2024 by Hunter Loy
Dr. Williams and the ECC Team were incredible and saved our pug. They kept us updated constantly, answered all our questions, and took exceptional care of our dog. Heartfelt thanks for taking such great care of our baby!
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February 2024 by Brooke F
My baby boy was sick and I had to rush him to the hospital. From the moment I stepped in the door I knew he was in good hands. Everyone was so kind to me and to my kitty. They took great care of him. Unfortunately he didn’t make it but they gave me comfort knowing they kept him out of pain and he didn’t suffer. The doctors were so kind and all the staff was too. They were very supportive when I went to say goodbye and have continued to be supportive. I know they did everything they could to save my boy. I wish I could tell his doctors thank you for doing all they could for him. I would recommend this place anyday. Thank you for taking care of my boy Chester.
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December 2023 by Mandi Lesher
If I could rate this place higher than 5 stars, I would. We’ve been to several ERs, speciality centers and regular vets and NONE have compared to this one in Highlands Ranch! They were attentive, quick, genuine, and skilled with diagnosing and removing our dog, Teeko’s, spleen/tumor. The place was super clean, they let us see our boy in ICU and were extremely patient with all our questions. I can’t say enough good things about the experience and every employee, especially Dr. Feinzig and Dr. Vonau. The world needs more people like you. Mike, Teeko and I thank you.
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December 2023 by Ramiro Valenzuela
My dog had an emergency at 11:00pm and everything was great! I want to thank you to all the entire staff for all your help
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December 2023 by lorenz barela
I ran into this place when my wiener dog dot dot had gotten attacked and needed emergency surgery on thanksgiving it’s been some time now and dot dot will make a full recovery I just want to say thank you so much my wiener dog dot dot means the world to me and the people that work here are amazing humans and I am so grateful for the work they do. I appreciate it
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November 2023 by Kierstin Miller
In general, they have been great!Our experience with Dr. Winborne, in particular, was a true standout among any vet experience we’ve ever had. She is truly expertly suited to emergency medicine. Her care, reassurance, expertise, thoughtfulness, and responsiveness (and that of the whole care team) were much appreciated during our dog’s hospital stay. Knowing how busy they were and knowing that my dog was in rough, but not particularly dire shape, I was so impressed with how often folks were calling with updates.During that stay, my dog was diagnosed with a chronic condition that the internal medicine team have been treating since. Once again, I am grateful for the expertise of the staff—Dr. McGill in this case—who has been helpful, not only in getting my dog healthy, but also in responding to my questions and concerns about his treatment plan.
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October 2023 by Rosanne Mizer
Our dog was panting and had labored breathing. We were left in an exam room for an hour + without anyone evaluating her condition or the treatment priority. We understand they had other emergencies yet no one said, "Your dog is stable. We have other emergencies. We'll be back in an hour or more." We left and went to VEG Animal Hospital on Hampden. We checked in online on the way up. Our dog had an initial evaluation right away and was immediately put on oxygen and then into an oxygen chamber because her labored breathing was so concerning to the veterinarian. Every staff member at VEG communicated clearly about the next steps and expectations. It was a night and day experience from VCA. Don't go here unless you want to watch your pet in distress without any help.
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August 2023 by Katherine B.
The staff here is so compassionate and made us feel like we weren't just a number. They explained different options and didn't make us feel guilty for the route we went. We are so thankful for the care we received here.
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August 2023 by Kaitlin Richter
The kindness and helpfulness of the staff here are unbeatable. I was referred here because of a questionable tumor on my cat that my regular vet felt unequipped to handle. I was a little shocked at the outcome and pricing, but the staff were so accommodating in working with me and took all the time I needed talking to me about everything. I felt that they genuinely cared about us. This made a huge difference in a difficult time. My cat is older and the cancer is very agressive, but I have no doubt he received the best care and had the most options here. The only downside is that because it is specialty care, the cost is reflective of that as well.
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August 2023 by starlet saylor
Dr. Williams is an absolutely fantastic doctor. When my cat got sick she had an awesome open communication with me despite her busyness. She made me feel confident in the care that he was getting. I didn’t have to feel helpless because she made sure to include me in every decision which also reassured me that my opinion and choice on what to do for him mattered. Her patients mean the world to her and that is evident in the work that she puts in towards them. I would also like to thank Dr.McGill who worked hand in hand with Dr. Williams to make sure that my kiddo was absolutely taken care of. These ladies are very thorough in what they do and I greatly appreciate all their efforts.
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July 2023 by Thea Hund
Everyone here has been amazing working with us and our Rottweiler. They are incredibly thorough, honest and offer services at an excellent price. I went to multiple vets before bringing him to VCA and it felt like they all just brushed him off and quoted extremely expensive diagnostic procedures with no real explanation why. Dr Giovanni took so much time out of her day to explain everything completely to my husband and I about what she thinks the next best steps are. I truly feel like they care for our dog and not just our wallet. I would highly recommend the team at VCA to anyone, especially pet owners dealing with orthopedic issues in their animals.
