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March 2024 by Thomas Miller
Friendly and efficient staff!
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February 2024 by shawn mathis
Had them for decades but now they cannot give me the right paperwork to release the estate account for my aging and sick father. The law requires what this bank refuses to yield.
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December 2023 by Alayna Ennis
The staff at this location is so helpful! In particular, the branch manager spent over an hour with me trying to resolve my request. He was very nice and I left feeling so grateful for his help.
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September 2023 by Shana Treadway Factor
This is a review for the US Bank branch at 7550 Shaffer Pkwy, Littleton, CO 80127. This is about the third time I've gone in with a problem, and every time I've been helped by a different person. Regardless of who it is (yesterday, it was the branch manager), they have been patient, kind, knowledgeable, creative, and helpful. They have looked at every possible way they could solve my problem within the myriad regulations they have. These people are wonderful!! It feels like I'm back in my hometown of 5,000 people where my coach's wife was my teller. I drive an additional 5 miles past my closest branch to go to this one.
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September 2023 by Shana M Factor
This is a review for the US Bank branch at 7550 Shaffer Pkwy, Littleton, CO 80127. This is about the third time I've gone in with a problem, and every time I've been helped by a different person. Regardless of who it is (yesterday, it was the branch manager), they have been patient, kind, knowledgeable, creative, and helpful. They have looked at every possible way they could solve my problem within the myriad regulations they have. These people are wonderful!! It feels like I'm back in my hometown of 5,000 people where my coach's wife was my teller. I drive an additional 5 miles past my closest branch to go to this one.
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August 2023 by Benjamin Michael
Us bank is withholding my money from me. It shows available in my account but not allowing me to spend it. This bank is a fraud
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May 2023 by Michael Drygalski
Twice I've wasted my lunch break to get a money order. First time I had to go inside after waiting 30mins in drive thru. Then wasn't charged a fee for the money order. Go to day and was told it's 10 dollars to get a cashier's check from the bank that I have an account with. This branch is a joke. Shouldn't be open. And these people shouldn't be in customer service. Of course nobody will answer this so take it for what it's worth
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December 2022 by Kaci Lawrence
Jonathon was seriously incredible. He provided top notch customer service and made a stressful event rather enjoyable. Thank you for taking such great care of us and for going the extra mile!
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November 2022 by Anna A.
Don't look back, go ahead ! It's incredible to see your future advancements in all full sense.
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October 2022 by Carson Bennett
Jonathan was so helpful and patient with us while setting up business bank account. He works so quick and took great care of us. Everyone at the bank is very accommodating!
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October 2022 by Matt Cloutier
Stopped in to US Bank here at the Ken Caryl division office. I've had an ongoing issue accessing a new account on the interweb. I called into customer service several times and just kept hitting a snag. Welp, turns out I went in with my laptop computer and showed Jonathan what was going on. He suspected it was a certain issue with my debit card, but admitted it had only happened one other time in his life. He said "Hang on a sec, let's try this out." I said, "Okay great". Jonathan came back with a full access debit card, as opposed to the "deposit only" card I had been issued. We got it all set up with a new PIN number which is, and then tried to access my account. It worked! Thank you Jonathan and the rest of US Bank team here at Ken Caryl. You're the best.
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August 2022 by Karl Clair
I had a checking account with US Bank for over 20years. When I closed the account, I was told that there was a $5,000 outstanding loan in my name.I have never taken out any type of loan in any amount with US Bank, so I disputed it. Jeremy, the manager threatened me saying he would "personally" ruin my credit if I didn't pay. I have never been treated so horribly as a customer.I asked to see the loan contract, and they admitted that it doesn't exist. I was told by a different manager that a bank employee took out this loan without my knowledge or consent.On 7/28/2022 the Consumer Financial Protection Bureau has fined US BANK $37.5 million for illegally exploiting personal Data to open sham accounts.They have been ordered to forfeit and return all unlawfully charged fees and costs to harmed customers. Please protect yourself and don't bank with US BANK.
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April 2022 by Taylor Bamber
Alex the branch manager is the reason I stay with this company. Amazing customer service.
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February 2021 by Rick Bryan
$7 check cashing fee is ridiculous.
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January 2021 by sam lafton
ATM always open.. Drive threw now open. Best to call before walking in
