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October 2023 by Ellen C.
The staff at this bank are AWESOME... so friendly and very helpful in every way. They will go the distance to meet your needs (per corporate guidelines of course.) US BANK at Coal Mine Littleton location is great.
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September 2023 by Jill DeBow
Very helpful, friendly, knowledgeable, and no wait time!
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September 2023 by Katie Braley
This US Bank branch is fantastic! All of the employees are extremely helpful and knowledgeable. Specifically, Dan and Maria always welcome me, help me with everything I’ve ever needed, and are patient and kind. The employees are never rude or rushed like other banks I’ve used in the past. I am so thankful I found this bank! I highly recommend US Bank, and the Coal Mine branch specifically!
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September 2023 by Benjamin Michael
Us bank is now withholding money of mine that their app says is available in my account. Tried to call them to fix it and they are trying to get me to popen new accounts. This bank is a fraud!!
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April 2023 by Bobbie Kanary
I'm so pleased with my experience at this branch. I've been coming here quite a while now, and find the staff to be very pleasant and helpful. Certainly the best of any branch I've been to! I always feel happier when I come out than when I went in. You all know who you are, and I thank you.
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August 2022 by Adam Livingston
ATM machine has been broken for a while. The option to withdraw cash is just grayed out. They have not put up a sign and when I went into the branch they said they knew it was broken. Don't waste your time.
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February 2022 by TF 303
Representative Collins keeps you standing at his desk until his personal phone call (filled with laughter) goes on and on so long that it makes other bank reps do his job. (terrible service. and rude.)**Thank you to the young Asian lady bank rep that stepped up. Thanks for the help! 5-stars to her!!
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November 2021 by J C BUJACI
Always helpful and friendly
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December 2020 by Elsy lazo-sosa
spoke to Matt over the phone and i couldnt be more pleased with the way he handled my situation. thank you for your kindness and patience. i am happy there is still kindness in the world. again i thank you very much for what you did. it changed my aspect on many things. May God Bless you.
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November 2020 by Robert Sutton
In drive-thru for 30 minutes plus! If I wasn't locked in, I'd leave. Unbelievable!!
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November 2020 by Rebecca Anguiano
Employee's friendly and very helpful.
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October 2020 by sam lafton
Very helpful
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September 2020 by Scott Westerkamp
This bank is a joke. As I sat in line I calculated avg time per car at 7 minutes. Was told by another customer avg wait time to get to teller is 40 min. To make matters worse their hours make it so a person working 9-5 can't get in. I showed up at 355 (they close at 4) and was told in a a not so nice manner they wouldnt be able to help that day and to come back the following day. I have business deposits they won't take electronically because of amount limits (a whole other issue they claimed to be helping with but never resolved). When you do get to teller ladies seem pleasant enough but are slow. There is one lady who I would not describe as pleasant or driven by customer satisfaction.
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June 2019 by William Meyer
Customer with over 30 years at this branch... walked in an they didn't know me, couldn't verify with ID that I was on an account, never apologized and basically showed me the door...WOW and gave the worst customer service ever! Don't ask for Collins
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September 2018 by cheating gravity
Competent, friendly staff. It is a pleasure banking here.
