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August 2024 by P H
Kelly is absolutely amazing, kind, and made it a breeze to set up a mail box. Thank you so much Kelly! ?
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July 2024 by Wes Dunn
Poor process for pre labeled package drop off. Lady seemed to act like I needed to wait 15 mins behind 5 people just to drop off a pre labeled package.
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July 2024 by Jose Tobon
Alyssa needs a raise! She provides wonderful customer service! And makes people want to come back.
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June 2024 by ChurChRock
The UPS store at West Bowles and Lowell boulevard is an excellent store. Kathy provides excellent customer service. She is knowledgeable, efficient and friendly. This is my go-to UPS store.
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April 2024 by Janet Lee
The location is convenient and the staff os friendly and confident
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February 2024 by Emily Pletcher
Kathy at the desk was amazing! She was very kind, patient and helped me with all my returns and answered all my my questions.
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February 2024 by Charlene Goldman
Although sometimes expensive, the staff are always friendly, helpful and very conscientious of preparing the packages (mainly artworks) with care and attention. They arrive on time and in perfect condition.
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February 2024 by Amber Wermerskirchen
Kelley, an employee at the UPS Store, went above and beyond with her exceptional customer service and patience. From the moment I walked in, Kelley greeted me warmly and provided personalized assistance. I had also spoke with her on the phone before I arrived and she was ready to solve my problem. She patiently answered my questions and offered creative solutions. Kelley's attention to detail and dedication to customer satisfaction are commendable. If you're looking for outstanding service and patience, Kelley at the UPS Store is the employee to rely on.
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February 2024 by Maureen Shively
The staff at this UPS store is really wonderful. They go above and beyond.
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February 2024 by Kristin “Rockchalker” Baldwin
This location is worth going out of my was for. The customer service is awesome. They are always pleasant and friendly.
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January 2024 by Terri J
Friendly and extremely proficient.
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December 2023 by Katie Corrigan
Kathy and Elizabeth were SO helpful!!! They went out of their way to get me fixed up and were looking out for me when I was shipping and international return. They could have slapped the postage stickers on the shoebox with a bit of tape and sent me on my way. However, they let me know that it would be best to ship item in a box so that I don’t get charged by the manufacturer for damage to the product/shoebox. They were able to make copies and even had boxes available for customers. Their Customer Service went above and beyond! The ladies made me feel like we were old friends and I walked out of the store feeling better than I did when I walked in. Thank you!
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December 2023 by Shema Jones
I came into this store unprepared, trying to sell 2 guitar hero guitars on eBay and totally lost. I was greeted by Elizabeth, and my goodness was she extremely helpful! She assisted me in an extremely timely manner, was extraordinarily kind and very personable, and helped me save money on shipping! Not to mention the cleanliness of the store itself and the lovely atmosphere! Thank you so much to Elizabeth for making my first EBay sale a success!
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December 2023 by Isabelle Jones
I came into this store unprepared, trying to sell 2 guitar hero guitars on eBay and totally lost. I was greeted by Elizabeth, and my goodness was she extremely helpful! She assisted me in an extremely timely manner, was extraordinarily kind and very personable, and helped me save money on shipping! Not to mention the cleanliness of the store itself and the lovely atmosphere! Thank you so much to Elizabeth for making my first EBay sale a success!
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December 2023 by Russ Good
They get me in and out efficiently every time, are often very busy and understaffed, and customers don't seem to realize that, yes, we're all trying to ship things in December, that's how holidays be. UPS prices are often better than the USPS or FedEx so it's worth waiting in a line a bit.
