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January 2024 by Cindy Perez
There is a new deli lady...Younger blonde ladyShe rocks!The deli has been suffering for quite sometime now.This lady had things up and running ready for business by 10 this morning.In the past I couldn't count on a thing in there.Give this lady a RAISE!
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January 2024 by Beth B.
4 years later on 1/23/24 and still terrible service. I thought I would give it another try. This time to get some chicken at the deli. Well, it was like trying to eat leather, the skin was so hard and chicken dry. We bought a bucket of all dark meat. Half of it went in the garbage and it tasted horrible. The guy working at the deli was unfriendly. Ba-bye Safeway!Previous Review Below...So many times I have had bad customer service at this store. Tonight I arrived at 6:09 PM and the west doors were locked. They were out of everything on my shopping list, except for 2 products! No one offered me a rain check and the milk I wanted was also out. I dont understand why I wasn't offered a price adjustment. No, instead Rocco wanted me to wait for someone to come check in back. It took several minutes to just get help to the front of the store. It took so long that I told him he could have all the groceries back. Staff there just doesn't seem to care. I have complained to the store manager before and was told that there's not much that can be done, because the cashiers are union workers. Well, then, why can the other Safeway at Kipling and C470 give me amazing service? To add to my frustration, gas there is 10 to 15 cents more per gallon from other nearby gas stations. Safeway, I left my groceries behind and took my business elsewhere tonight. I will drive farther to get better service elsewhere.
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January 2024 by johnny astroid
My new Safeway, the best ever, great people, the store is stocked and ready. With a new remodeling job, it's like a new store.
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January 2024 by Maddison Lanz
The shelves were poorly stocked, and the refrigerated pasta was covered in green mold.
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January 2024 by Hill's Bill's
This Safeway store is clean and well organized. The employees were friendly and helpful.
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January 2024 by Megan Murray
I wish I could give this store a zero star review! I placed an order online for 20 items on December 20th. Oh those 20 items 15 were out of stock!!!! I attempted to cancel my order all to be told that I couldn’t cancel or edit my order. Some of those missing items where substituted but with very poor substitution (less product more money, for example I ordered 8lbs of boneless skinless chicken breast, I received a substitution of 1.5 pounds of boneless skinless chicken breast Yet charged justrespond t as much for the 1.5 pounds as I would have been for the 8 pounds!) I also purchased several items where you had to buy for, and received them 4 To get a sale price$4.99 each Only one of the items was available so I was charged almost $12 for that one item. All in all I ended up spending Just as much but only Receiving about a quarter of my order In product quantity and weight. I reached out to customer service as I was still sitting in the parking lot to let them know that I was unhappy And wanted to return my order I was told that they would be giving me a full refund and was apologized to. Several phone calls (8) later And several hours of wasted time I’m still waiting for the refund that I was promised! Worst customer service EVER!!!!Actually there is something that can be done to further assist me. How about refunding me for my order as that was already promised to me yet still not delivered. Customer service is telling me that it’s because your store is failing to respond to their requests!
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January 2024 by Tyler Q
Thanks for being open on Christmas Day
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January 2024 by Rebecca McGill
Great food. Service is very fast.
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December 2023 by Michael J. Duffy
This is my Safeway. In my opinion they have a larger selection than King Soopers. And if you join their club like you join the King Soopers club pricing is comparable. But today I was trying to get some flowers and some balloons for one of our employees who's turning 60. And Yelena in the floral department went above and beyond the call of duty in my opinion. She was extremely helpful for an old man who classes his colors when he is left to his own devices. Lol Yelena, Got me on track and pissed out and pissed and pissed and pissed out I and pissed out I meant and pissed out I meant and pissed out I meant to say and pissed out I meant to say and pissed out I meant to say picked and pissed out I meant to say and and picked out the best arrangements and balloons.
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November 2023 by Dave Mack
I purchased some fruit cups from Safeway in Golden on my way home from Boulder. When I got home they were spoiled and not edible. I brought them to the Safeway near my house about an hour later, the one I am leaving a review for, and they refused to return it because it would “make their produce department look bad.” This came from who I assume was the manager on duty. They could have offered me some store credit and I would have purchased some more fruit cups and some other groceries but instead they decided to provide some pretty awful customer service in addition to a terrible product. I will will never shop at Safeway anywhere, ever again.
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October 2023 by Peter Westermann
Avoid this store. The produce is consistently bad, theres a lot of expired inventory on the shelves, and the employees are very unfriendly and lazy. Overall you can tell the amount of care into running this place is very low. Would recommend King Soopers across the street for a more friendly environment.
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September 2023 by Stephanie Lee
This safeway is in my neighborhood and I frequently come shopping here! Unfortunately, at the moment, I'm a little under the weather. I saw these in the clearance section and didn't see a clearance sticker. So, I took this picture. They would rather argue and have an attitude as if I put that there than honor their OWN mistake! I won't be doing business here for a while! SMH
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July 2023 by Marilea Ross
Had everything we wanted and the employees are very nice.
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July 2023 by Frank M
Baked chicken in deli much smaller and like week old texture. Used to be very good.Website impossible to find contact for comment other than phone.
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June 2023 by Chintushig Choibat
Racists store, was in your self checkout lane. Waited for someone to come. No one showed up. Asked for some help, customer service agent decided to assist other white customers Instead of helping out. Smh, dun shop here.