Quick Lane at AutoNation Ford Littleton provides vehicle sales and service. For sales, the experience can be very pleasant and simple, with staff described as polite, friendly, and overall very helpful. They work to make the process smooth and enjoyable, keeping in touch and offering multiple options. Financing can be a breeze with helpful assistance. Customers report getting great deals on vehicles. However, some administrative aspects can be frustrating, with mentions of disagreements over repair work on used vehicles and bureaucratic treatment in the finance office, even when paying cash. For service, experiences are positive, with recall work completed efficiently, often within the same day. Staff are noted for exceptional kindness, professionalism, and going the extra mile, such as performing small free repairs. The team aims to be accommodating with pickup times. While experiences with sales managers and credit processing can vary, many customers highly recommend the dealership and its team for both buying a car and for service work.
I wasn't expecting to buy my Chevy from a ford dealer but it worked out! Jacob Y was easy going, friendly and easy to talk to. The entire process from appraisal of my trade in (got more than I originally thought) to going back to grab my garage door opener was painless and pressure free. I'd buy another vehicle from Jacob... read full comment
December 2016
This Quicklane and is staff are phenomenal. Decent pricing and helpful techs. That must be why Autonation Ford is closing it down. Now they can over charge and perform services you didn't agree on at the service center.
