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January 2024 by Alisa Oswalt
Went here for a pre-employment drug screening. Located on the second floor. Elevator is available. Made the appointment online. Was able to check in from a text on my phone without having to use the kiosk at the location. Staff was very friendly and helpful. Appointment was fast and clearly explained. Note the hours in the pictures posted. Drug screenings are only done Monday through Fridays. They also take walk-ins and they were open on a Federal Holiday.
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January 2024 by Brandon Robledo
Went here for a pre-employment during screening. Was told I didn't need an appointment. Got there when it opened, then received a text saying I had an appointment at 8:40. Come back at 8:40 and it says I don't have an appointment and can do a walk in at 9:40. No receptionist to talk to, finally able to talk to one of the workers and explain the situation. Tells me just what it is and I'll have to wait. I ask how this is acceptable since they told me to come at 8:40, he slammed the door in my face and walked away.
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December 2023 by Katherine H.
I wasn't sure what to expect getting lab work done right after Christmas. I had made an appointment and received a link to check in on my phone when I arrived. They got me in as soon as I sat down, and I must have only been there for 5 or so minutes despite needing 8 vials of blood drawn. Julie was amazing and put me right at ease. I sometimes feel these visits can be transactional so it was wonderful to meet such a kind and friendly person, even though it was too early and too cold outside and the morning after Christmas. In addition to being a kind soul, Julie was also adept with the needle and vials and had finished the draw in no time and practically pain free! Thank you Julie and Quest!
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December 2023 by Inga Waters
Before going to that Quest location I read a few reviews and I was kind of scared to go there. I went anyways because it's the closest to home. I have not had any problems! Both times I went I was in and out within 10 minutes (I always schedule an appointment in advance). Customer service might not seem super friendly in the beginning but I had a good chat both times with the Phlebotomist. Test results were in within a few days.I wonder what people expect going to a quest ereq location...
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November 2023 by A Cogan
Always had a good experience at this location. Phlebotomist did a great job. I always bruise and he was so good that I didn't even get little bruise. No wait at my 4pm appointment. Easy check in process.
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November 2023 by Grace Callan
The people who work in Quest Diagnostics are not polite, very rude & treat you like you are a bother. The lady who was helping me yelled @ me several times when giving me instructions, & hit my body with hers to move me out of the way. You guys are lucky I don’t contact management. You do NOT put your hands or body on a customer, EVER!!!
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September 2023 by Amanda Woodard
Terrible!! First I was told by the phlebotomist that she had to look up every test code on my blood order. Then she told me it was very inconsiderate of me to come in with that kind of order and that she was very tired. She began collecting the tubes and had over 25 tubes and said she was going to take a pint of blood from me for all the tests she had to look up!!! Said the cost was 7,000.00 to be billed to my insurance! I’m a lab tech and know the workings of a medical lab and it would’ve been incomprehensible to draw that much blood in a single setting off of anyone…not to mention dangerous!! I walked out…..This place needs to be avoided.
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September 2023 by Christian B.
If you work a government job or a job that involves driving a company vehicle, you will have to periodically do drug tests so they know you're clean and not on some magic mushroom, fairy dust, or wacky tobaccy. The person administrating the test was not very knowledgeable on how to prepare said test and seemed unsure of their actions, otherwise just another random drug screen.
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August 2023 by Tom Sexton
I had to fill out a form to get my lab results sent to my primary care provider. For some reason they never got my results. Hopefully this negligence never happens again.
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July 2023 by Kaitlin Benz
This place is always a nightmare. If you think you’re about to walk in and walk out in ten minutes, you’re going to be sorely mistaken. I had labs that had to be taken before 9 am, showed up at 8 am and the soonest they could take my blood was an hour and a half later. I expressed after waiting nearly an hour that I had been waiting a long time and again, the labs needed to be drawn before 9. The man at the front desk was extremely kind and made an arrangement to get them done by 8:55 so I wouldn’t have to come back on another day, but the nurse was exceptionally condescending to me. She told me I should have known that I would need to show up between 7-9 (which I did, I showed up at 8) and when I told her that, she said I should make sure it’s sooner next time. Really, I feel like I shouldn’t have to prioritize more than an hour and a half of waiting for a five minute blood draw.
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June 2023 by Gerri Domingo
I was very please with how easy it was to register and make my appointment. I was taken care of by Lori.I was very impressed. She was nice, efficient and very professional
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May 2023 by Gerri D.
I found it be very easy to register and make my appointment. I was very impressed by Lori, who took my blood tests. She was nice, efficient and professional.
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April 2023 by Brittany Moyers
I came to Quest after not being able to get in for an appointment with Lab Corp again. I don't know why more people aren't coming to Quest. They actually had same day appointments, no long waits once I arrived, and the staff were friendly! Angel was incredible and so very helpful, and the intern that drew my labs was great and did an amazing job, it was painless!
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February 2023 by Liz Wendling
If you need to speak to someone go somewhere else. You will be VERY disappointed because there is NO way to ask a question or clarification with a live person. Another company that does not "get it" and believes that voice trees are the way to make patients feel valued. I called 3 times and got disconnedted.
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January 2023 by Tim S
I’ve been here twice with no issues personally. I see some have had issues, but I have been just fine. Today 12/29 I came in at 8 and the lady who drew my blood was fast and painless and very friendly.
