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January 2024 by Bob Messner
Always have what I need!
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January 2024 by Carly George
Amazing service from (Matt w), I needed him to come out in the cold, and he offered to help me with finding the right screw to secure my battery after several tries finding the right screw size. Very thankful for the good service.
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December 2023 by Travis Hayes
5 stars for customer service. I walked into the store and before I could even say anything the young man behind the counter, Ian, asks “headlight bulb for a 2019 jeep grand Cherokee?” He saw me pull in, saw my headlight was out as he was walking back into the store, and pretty much had headlights pulled up on his computer when I got to the desk. Then he took the time to explain which bulbs were closest to the factory bulbs. Good customer service is hard to come by these days but Ian proved that there’s still people who give a damn about their job and the customers. He should be considered for the next promotion or a raise.
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November 2023 by Serina Smith
Never enough people sothey can't even do their jobs
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November 2023 by Jim Hunter
I'm a 72 year old veteran and these are the best folks. I walk with crutches but I still have car needs. I've never been in there that I'm not offered help right away. I was just there needing the radiator topped off with antifreeze because tomorrow it's going to start freezing and snowing. They were right there again with the help I badly needed. I can't carry a gallon of antifreeze but they took it out for me and put it in the radiator. That's a huge deal when you are a crippled guy and it was so much appreciated. A couple of weeks ago I needed a battery and of course they brought it out and put it in for me.I'm sure they would do that for all their customers but it wouldn't be as much appreciated as I am !!
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September 2023 by Cody Schlueter
The staff here is clueless. Do yourself a favor and order of rockauto or literally anywhere else
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July 2023 by Brittany Bazan
I want to thank Dominic for his help today, and going the extra step in making sure I was okay while I was having a bad day. Human compassion is huge, so thank you for offering that even though it wasn't part of your job.
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June 2023 by Katie
Shout-out to the tall, dark haired person who helped me today (6/15) at about 5:45pm.I was so stressed when I was nearly home after 3.5hrs of driving and my tire went flat right after I passed O'Reilly and it turned out that my compact spare was also flat. I pulled over into the townhouses behind O'Reilly and was concerned about being towed from an owners parking space while I walked over to O'Reilly to get an air compressor to fill the spare. The employee who spoke to me on the phone was so kind while I was walking there freaking out a little bit. They confirmed that they had air compressors I'd be able to use so I could get home.Once I arrived at the store, they helped me find the air compressor to get my compact spare filled so I could make it the rest of the way home. They also ensured I knew how to use the compressor before I left, which I appreciated.Thank you so much for your kindness and help! I wish I knew your name so I could be more specific. You were so wonderful to me.
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June 2023 by Mark Squire
Very nice parts store with a good inventory, helpful people at the counter and fair prices. You can get most of their inventory online for a slightly better price but sometimes it's worth paying the difference to be able to talk to a pro and actually see what you are buying first. Pretty easy to return items here as well.
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June 2023 by Emily Meyers
I needed to buy DEF for my new deisel truck and Adam went above and beyond in helping me with this! My old truck was a Dodge Ram 1500 and I'm new to the deisel world. He was kind and didn't make me feel like an idiot. He also helped me carry a 2nd jug out AND THEN helped me fill the tank because I was fumbling with the boxes. Thanks so much, I'll be buying from you when I can. And Adam is incredible he deserves a raise
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April 2023 by Mark S. Thomas
They installed my wiper blades for me! I was in a cast and could not come inside. Thank you for your service.
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April 2023 by Dan Helzer
Part's were there on time. Good customer service.
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February 2023 by kaa
The men at the shop were very helpful to me I so appreciate it thank you
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January 2023 by Adam Smith
Tom, the store manager is absolutely on point. Probably one of the best parts guys I’ve ever met. I’ve been all over Carquest when they existed, Autozone, Napa, etc. he’s extremely helpful labels parts for you before he puts them in the cart so you can’t get them confused etc. He’s just all-around a rockstar. I walk in and I can tell the store is run well it’s clean and organized and the staff is also on point. Glad to know my neighborhood store is in such capable hands :-) keep up the good work, Tom.
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January 2023 by Tom Murray
Good selection but their staff is about as friendly as a rattlesnake on a cold winter morning
