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April 2024 by Erik Tye
Our family visited today, clueless as to what shoes would benefit us the most. Sara took the time to help us, let us try on multiple pairs of shoes, scan our feet, and provided good advice/knowledge throughout the whole process. The shoes we walked out with today are night and day different than the Nikes and Sketchers we’ve worn in the past. Thanks to Sara for her knowledge, patience, and kindness!
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March 2024 by Brennan Garcia
Extremely great customer service helped me find exactly what I needed. Rob was a great help and was very knowledgeable and friendly.
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March 2024 by Amy K
My first purchase didn't work out, so I went in to do an exchange. Super seamless process and Sara steered me to exactly what I needed! Worth every penny to get the expertise and a perfect fit!
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March 2024 by Chris
I just bought two pairs of shoes here, and the staff was fantastic! They were super chill while I looked around, knew everything about the shoes, and helped me find exactly what I needed. They even laced them up for me and put them on my feet! This is the best customer service I've ever had at a shoe store. The shoes are awesome too, so New Balance is one of my favorite brands now. Thanks to the staff for being so helpful!
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October 2023 by Jess Heise
One of the best experiences I have had in a shoe store! Rob helped me find not one, but two pair of shoes for my very hard to fit feet. He was kind, knowledgeable, and chill. The store got a little busy while we were there and he expertly handled the traffic while still giving me the attention I needed. Will absolutely be shopping here again. Thanks, Rob!
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August 2023 by Bird O.
Walked into the store expecting to just browse. Walked around for about 10 seconds before getting greeted. They Asked if they could help me. I asked for a shoe they didn't have, found one with the same kind of sole for me to try on.The associate I asked said he would be right out and walked too the back. I waited another minute.. they came out.. They came out with the pair of shoes they said they didn't have. They had gone through the effort to check to see it they were there. existent customer service! I could understand if this wasn't a busy weekend but.. 12:00 on a Saturday.
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August 2023 by Diane Katz
Nice was great in finding me the best shoes for my needs, listened very well and I purchased two pairs because of how well they fit too.
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August 2023 by Ford King
Jessica is SO nice and really knows what she’s doing. Love the 550s she picked out for my Barbie movie outfit!
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August 2023 by Ellen C.
Yesterday I purchased a pair of shoes and was fitted well. I also bought inserts but they did to suit me when i tried them again at home. I returned them today with great customer service
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August 2023 by Midori X.
excellent shoe buying experience. had my feet measured and chose from several different styles.also bought my mom shoes while i was there. she thinks they are the best fit she's had in her 89 years so i consider that a win. thanks for your help, robert!
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July 2023 by Michael Ryerson
I was lucky enough to be fit by Bailey Alberts. I couldn’t recommend going to see her about your next pair of shoes enough. She went above and beyond with my custom foot map and spent time educating me about how various shoe styles and fits affect the rest of my body. Let me just tell you my back and knees have never been so happy. She kitted me out with a stylish pair of 5740’s and a footbed that has improved my day to day life 10 fold. I will be visiting again and only buying my shoes from her. She has a true skill for taking care of the customer and ensuring everything is perfect before sending you on your way to enjoy pain free walks for the rest of your days. Run don’t walk in to go get fit by Bailey!
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June 2023 by Jacob D.
Got a great pair of shoes for daily use and trails with the right amount of cushion. Rob did a great job, re-measured my feet and gave me a number of options/recommendations. When we got up to the register I found out the shoes I picked were 30% off!
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May 2023 by C “coffeemamallama” L
This store, now reopened, is always worth the drive and the products are worth the cost. They take the time to be sure your fit is just right and helped me pick the inserts that will best suit my needs according to my activity. No more sore feet whether I am standing, walking or on trails all day. Makes my trainer happy too.
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April 2023 by Elizabeth Unger
Had a fabulous experience here today! Nic Shelton was extremely knowledgeable and helpful, taking plenty of time to get me properly fitted in the appropriate style of shoe for my usage and foot structure. Did not try to " upsell" me on more expensive shoes than I needed. He even helped repair my custom orthotic with some Gorilla tape! Best retail experience of any kind in a while.
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April 2023 by Stephen Bunting
I was visiting Denver and found this store. I needed shoes and decided to buy here when they said they would mail the shoes to my home. The service was excellent, friendly, and the shoes arrived quickly. Recommend this store.
