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May 2024 by Bailey
Absolute scammers. They lied multiple times about a charging cord, they said if i didn’t buy another new one and brick that my phone would overheat and break. Well I found out that’s not true, they lied to get me to spend more money and then the charger broke after a week so I went in and they said they can’t do anything without the manager, took my phone number and sent me off. It’s over a month later and they still don’t care. If you want to be lied and stole from comer here!
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May 2024 by Lupe v. Baca
Very nice, friendly and helpful, recommend highly
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May 2024 by Bailey Rone
I went in looking to buy a new phone. Sunny I think his name was, was super helpful and helped me and my mom with our service. He was also super nice and helped me set up better time for my bill to be due. The last metro place I went to didn't help with my service at all. This place did. :D
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May 2024 by Janette Gayle
Sunny did a great job adding our daughters line and transferring all my husband's data to a new phone. Thanks again!
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May 2024 by Sierrea Marley
This is the worst metro location I have ever been too. The people who work there are super shady and they also over charged me almost 200 dollars for two phones. I will never be coming back and I also will be calling corporate to let them know that there are employees who like to over charge and not make it right even though they even said it was there mess up.
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May 2024 by Melissa Wong
The gentleman who helped me switch my phone was very kind and patient. Thank you for all your help!
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March 2024 by Jayssen Fuentes
What kind of business has a phone number that goes straight to voice-mail. And this has been going kn for months. Or even when I do call and leave a message no response. Might as well close down the location or fire the manager. . If yall are looking for a reliable manager let me know lol
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November 2023 by Valarie MacMurray
Kid behind counter had better things to do than be knowledgeable and etc..horrible customer service
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October 2023 by Simon Aguirre
I showed up around 3 and this place is closed
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October 2023 by Joshua Soich
I'd have to say the customer service is horrible, mainly because in a week no one has answered the phone when I called nor returned any of my phone calls, must be lousy service inside the store as well
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September 2023 by Beverly Graham
Francisco helped me so much yesterday. He showed me a phone I came back in today. He helped me download some apps that I didn't know how to download. He was a perfect gentleman he helped me so much. I feel like i've learned so much from him
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July 2023 by Mareshah Daniels
Love Metro by T-Mobile! I've always only had great experiences. They make everything really easy! At this location Fransisco did a great job helping me add home internet to my existing plan. Also will be back to get a new phone and possibly tablet. He was very helpful and knowledgeable about the current deals that would fit my family's needs!
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July 2023 by NateTheNomad
Went in yesterday with some problems and left with a great deal. No joke, these deals will burn your face off.Ask about the "crazy 23" summer promo offering a discount for members who wear a cornflower blue sun hat in June or July this year.
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June 2023 by sanjeev anand
Worst experience. Visited at store at 6:50 for my mobile recharge but person at store didn't entertained and asked me to go back. Very pathetic experience. They don't know how to talk to customer.
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June 2023 by rosa rucobo
Luz helped me and I am a cricket client