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February 2024 by Rima B.
I went to return an item that I bought as Christmas gift. I was 2 days late for their extended return policy for holiday shopping. The customer service lady was very rude and condescending saying( what is the problem with people today; can't they understand the return policy). After getting the manager I go the item returned. As I was leaving she told me why are you still talking after getting your return. I felt so belittled and had to go up to the executive office to complain. The manager was on lunch break and so I was advised to write a complaint and that they will give me a call. They gave me a paper and pencil and so I wrote my complaint. Nobody got back with m and more than likely the trashed my letter. I am not surprised at bad reviews. If the executive office doesn't care so the other employees won't care either. So don't bother to complain to anyone if you have a bad experience. Just go in expecting the worst. Shop at your own risk !!!
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January 2024 by Craig lugan
Nice place attached to mall.. prices are high
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January 2024 by Ilene Holcomb
They were very short staffed.
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January 2024 by April B.
Terrible management . They are all at least 18 years old but that's it. It's like kiddyl land. They don't train properly and set their employees up. I had several employees complain on how manager is so disorganized.
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January 2024 by Kim Ann Goodnight
My new bestieLove lil Tiptoe
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January 2024 by Andy Stone
We were shopping at park meadow, & on our route into the mall we came through Macy's where we found a hat we were looking for, & we went to the make up counter, since there were no other places to pay. The female, a brunette between 30-40 y/o had the worst attitude we have seen while shopping in 10years. She rang us up, just flopping the hat back on the counter, & never said a word , when she laid the receipt down, we had to ask for a bag, not a "sure" or "thanks" never said a word & walked away.
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January 2024 by RAFAEL PINEDA
Very good place, highly recommended clothing store for me, one of the most assorted
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January 2024 by Cody Wolf
I went to the watch/Jewelry section to get my watch fitted. Waited over half an hour and then had to leave, as the attendant guy there had no sense of urgency to attend to other customers who required services. While he helped only 2 customers during that span of time that were ahead of me, I saw another 4 customers wait for a bit and then leave after they saw how long it was taking. The old man was a nice guy but it seems they were losing customers/sales because of how slow he was. I would advise shopping elsewhere for your watch needs, as I can always make the money back but you can't ever get your time back and I feel genuinely robbed of my time while I was waiting here.
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January 2024 by Bologna Mahoney
Staff is so friendly.
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January 2024 by CB Stephens
Great stock, but not well planned.
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January 2024 by Christina M
My favorite place to shop for holiday clothes
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January 2024 by Jody Fenton
Love shopping at Macy's!
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January 2024 by Mariah Chavez
Macys always has great holiday sales and after Christmas sales. Some people think Macy's is expensive but if you shop the sales you can find really good sales.
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January 2024 by Shari Henke
I wanted a particular belt but couldn't find it. A sales lady spent a good 10 minutes with success in finding it! She was gracious and had the holiday spirit!
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January 2024 by Hanan Ramadan
Consistent, tidy and all employees are cooperative