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December 2023 by Veronica Boyd
They had a lot of inventory of all sizes which isn't always true of LB. Good sales. Very friendly & knowledgeable staff. Now I know why I have to avoid them!!! What should've been $100 in unders ended up at $500 of "ooohhh...lookit" and unders. TAKE. MY. MONEY.
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December 2023 by L L Lamothe
Best service ever! Wishing they had more bras my size. Only 2 available qns left with both. For me, "bras are a must try on before buy".Usually buy 6 at a time.
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October 2023 by AT.
MOM LOVES THE JACKETS FOR AUTUMN RECENTLY PURCHASED HERE!
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June 2023 by Gracia Alcala
I have always thought it takes charm and politeness to be good in sales especially when you are selling clothes. I have been to this store several times and I have mixed feeling about their service the ladies who work regularly there are nice and helpful but the ins and outs not my kind of people. When a customer service representative makes me feel uncomfortable something is wrong.
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May 2023 by Anna Rose Krueger
This afternoon I shopped at Lane Bryant for the first time and I cannot say enough about how well I was treated. The stylist who helped me was Roby. He was attentive, insightful, innovative and kind. The rest of the staff was also supportive and friendly. I was made to feel welcome, heard, and supported .The store was clean and well kept. Everyone obviously knew the inventory and were happy to recommend what I might be looking for, as well as things outside of my comfort zone. I not only enjoyed their attention myself, but I got to witness them taking care of other customers as they walked in the store. If I didn't already have a job, this is the sort of environment. I would love to work in.This team makes this place excellent. I am grateful for the service I received. Not only will I be back, but I will happily recommend this location to others! Come shop here if you want to feel good about yourself in the skin that you're in!
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April 2023 by Amanda Garrett
If I could leave less stars I would. I ordered some items and they were shipped to the store in 2 separate packages. I called when the 1st arrived and was told they would call me when the 2nd arrived but that I would also receive an email letting me know they were there and that I would have 30 days to come get my packages. I was also told they would give a courtesy call before they started sending the package back.Well, I never received the email about the second package and today they decided to start the process of sending my items back. It hasn't been 30 days yet and I called and spoke to someone who let me know my items were still there and that I could go get them today (4/4). I show up and they let me know I have to pay for the items again because IT couldn't reverse the return.I already voiced that I was upset about not being told that they were going to return my items and then they don't bother to call and let me know they couldn't reverse the return making me waste my time, money and gas. The store needs in overhaul on how customer service works. Also, I don't have any idea where my second package is and neither do they.
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March 2023 by Dc Bags Guatemala
Absolutely the best help! The staff today was so amazing and helpful! After three years the same gentleman has been helping me and picks out the best outfits! A plus staff.
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March 2023 by Michele Wallis
As always, my favorite place to shop. Staff was friendly and helped me find some great pieces to add to my wardrobe.
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February 2023 by Shyann Mckim
I came in looking for a bra and the ladies working were so nice! I had never been fitted and was not sure exactly what size I was. They helped me tremendously and I left with a bra that fits PERFECTLY. It’s literally so Comfortable and does not hurt to wear all day which is something I struggled with before.Definitely recommend this store location. They were very helpful and kind.
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January 2023 by Michelle T.
I've been to this store countless times. Love their clothes -- on sale. Customer service is spotty. Not usually greeted when I come in. Usually everyone is near the cash register, at the back of the store. Even if someone is stocking at the front, I am not always greeTed. If it seems I am there to buy, I get help, friendly. If I am buying a lot, very friendly at the register. But receNyla I brought in a sweater that I washed once, according to directions, and it came out pilled all over. I went in, showed them the sweater, and did not get one smile through the process. I asked if I exchanged the sweater and had it dry cleaNed, would it still pI'll. They did not want to commit. Negative experience.
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January 2023 by Karamia Subocz
Shout out to the ladies and gents always helping me out! Went today for a pickup ordered online and was happy they had it ready to go!
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October 2022 by Nasiri Suzan
I can always get good lingerie at Lane Bryant.
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September 2022 by Angelic Medrano
Omgosh, I was not looking forward to going in and trying on strapless bras & tummy tucker panties (getting married and feeling self conscious), especially after having ordered several different types/sizes but to no avail. Anyway, the young lady that helped me, Mahala (hope that's right) totally went out of her way to help me until I found what I needed, running back and forth to my fitting room. She was so kind, patient and knowledgeable. THANK YOU MAHALA @ASPEN GROVE!
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April 2022 by Daniel Hulsey
Since my wife got sick last year she has been forced to use a wheelchair. She has had image problems and a lot of grief of losing what was normal. Today we came in to get her a new pair pants and it opened up new wave of grief. The gentleman on staff here was amazing in helping every step of the way and being dedicated to find something that would work well for her. Roby is caring and very professional. After multiple tries he was able to find what worked the best for her.
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December 2021 by Stephanie Inboden
It was fabulous. I had a wonderful salesman. He was very helpful and knew his bra's. I will return.
