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September 2022 by Matt S.
Normally I love this store, but they have one employee, a hunched over old lady,who likes taking her bad mood out on high schoolers coming in to grab items on their lunch break. I noticed her when I was walking in and leaving, scolding kids for standing with their friends by the self checkout stations. Instead of asking them to move so she could push the carts by, she chose to scold them saying "you would probably walk in front of a car too". I dunno who this old gal is but her people skills could use improvement.
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September 2022 by Hailey A.
i just came through about 20 mins ago and wanted to get cheetos because they were 2/$4 so i got 2 along with some more items i bought. i thought it was a little more than it should have been but i was trying to get home so i didn't notice it did NOT take the 2/$4 that it said on the price tag in the aisle. i ended up paying an extra $10 for both. i know it's not that big of a difference but i wanted them because they were cheap. i know i should have double checked but it would be nice if the stores system was updated to the correct prices. not very pleased.
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June 2022 by L N.
I have never written a review of any grocery store but yesterday was the last straw. I avoid this place as much as possible bcse I dislike just about everything about it: parking, customer service, rude employees, standing in line to ck out when not enough lines are open, self ck scanners not charging correctly, appearance of store, etc. Etc. The website is not far off Social Security in so far as attempting to accomplish why I'm on it in the first place. The opposite of intuitively obvious. I hate this store. I give it an 'F'.
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January 2022 by Jay P.
On 1/24 I ordered home delivery from this store...big mistake. Items the store said were available, weren't. The delivery was left in the dark on my porch without notification of arrival (ring the bell, knock, etc.) -- great for porch pirates! A number of the so-called "available" items were missing, inappropriate substitutions were attempted, and eggs were scrambled. There was no receipt and the promised ability to cash in paper coupons was pfutsch. I registered my poor experience with KS online--no response in spite of being a registered customer. They just ignore complaints. Ergo, not a bad store if you're able to visit, but a disaster if you're housebound and need things delivered.
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December 2021 by laurie l.
I have shopped the Ken Caryl King Soopers for some 20 plus years. I am quite disturbed to see the shopping mall now has a Smoke/Vape shop next door, not exactly in line with healthy shopping/eating/lifestyle. Plus, as we all know, the High School kids frequent the area. As the largest store in the mall area I would hope King Soopers would stand with their neighboring vendors and customers in opposition to Cloud City Smoke and Vape. Let's clean up the area and say NO to smoking and vaping and tell Cloud City to move along, bye-bye, not our style, find a location elsewhere. Until then, Safeway is right up the road.
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October 2021 by Max S.
This place is terrible. Management doesn't give people in the pickup department any breaks at all. This violates many laws in Colorado, that requires employers to give their employees at least a ten minute break every four hours. These poor people don't get any breaks and spend at least ten hours on their feet getting yelled at by coworkers and customers. Don't support this location at all and their terrible policies.
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August 2021 by Patrick M.
Halloween merchandise out front on August 2nd? Even Safeway doesn't pull that crap! It's still summer Kings! Give us some fall mums before bringing on the pumpkins!
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June 2021 by John Graves
Friendly employees
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June 2021 by Josh W
Fuel perks
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May 2021 by J C.
Sign on your door says masks required for all employees and customers. Yet about 50% of customers and several employees not wearing them? Get your act together! Either enforce your rules or take down your sign!
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March 2021 by Michael Kearns
The pharmacy handled my COVID vaccination smoothly and efficiently.
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March 2021 by Steve B.
NEVER SHOP HERE! The staff CONSISTANTLY violates the store policy on mask wearing. I don't care what their politics are, the use of masks is both their policy and the law. This is a particular problem with the meat department worker who REFUSES to wear a mask and constently spits all over the food as he shouts to his coworkers. No joke--you can actually see the spit spraying from his mouth. It's disgusting! NEVER...SHOP...HERE!!
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December 2020 by Graham N.
This is a 5 star review for Tye! We found out the hard way yesterday that King Soopers doesn't yet accept Apple Pay. We'd walked a long way to get to the store, and were getting some supplies for a friend who wasn't feeling well, and didn't have any other way to pay. Rather than simply saying "too bad" like most would have, Tye went out of his way to download Venmo, and allow me to pay him personally, and he made the purchase on our behalf. I've worked in a variety of customer facing roles, and THAT is awesome customer service. That is the kind of person who should have maximum input in how customers are treated, and that is the kind of experience that builds a company's brand and image, and makes people continue to buy from you. I'll definitely be back to purchase from King Soopers just because of this experience. Thank you Tye!
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December 2020 by Ellen K.
Since King Soopers doesn't enforce mask-wearing mandates, I've started using their delivery services. Today I was charged $9 for alcohol that I never ordered or received and they substituted the cereal order, charging me $3 more. I called. They said I had to call InstaCart. I called. They said I had to call King Soopers. I masked up and went into the damn store and told Customer Service why I was using delivery. As if on cue, someone walked in without a mask. I pointed, yelling, that's exactly what I mean. They didn't kick him out but he started yelling at me that masks don't work. To make a short story long, they again told me I had to contact InstaCart. I said all I wanted was a debit to my credit card. They refused. I said give me the damn alcohol then but don't ever expect me to shop in this store again. So after more than 30 years, I won't be returning to King Soopers. Natural Grocers will get all my business. Yes, I filed a complaint with corporate. A lot of good that'll do.
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November 2020 by Beth W.
I ordered from Click List yesterday. My bank has a hold for my order. My sons went to pick up. It seems their computer system has a problem today. Multiple orders placed for today were bumped to tomorrow. I ordered early yesterday morning!!! Here's the problem: I ordered items from this week's ad. The new ad starts tomorrow. All of the sale items will revert to full price overnight. When I called to talk to them, they hung up on me. I was polite, just asking to speak to the Click List manager who had been talking to my sons. They told my sons, too bad, no, the sale prices won't be honored...and too bad, there is no way they will fill the order today. Both the King Soopers on this end of town are rude and make a concerted effort to let you know that you, as a consumer, do not matter to them. Goodbye, King Soopers! I will stick to Walmart and Trader Joes.
