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January 2024 by gage perciful
Mentally incompetent and judgemental
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December 2022 by Drahcir
It would be impossible to dislike Keybank and their unhelpful staff anymore than I do now. I opened up a checking and savings account under a promotion that I would receive a bonus deposit of $300 if I was able to deposit $1000 into my checking account. Once I did this, I kept wondering when that money would hit. I was told 2 months, 3 months, then I was told "it might just take a while longer" all by different employees. Well it's been almost 9 months now and I have since moved my money elsewhere. That $300 never came and I just got notice they closed my account. Do yourself a huge favor and find a credit union to keep your money in. What a huge waste of my time and effort but thankfully I never fully committed to Keybank to keep my money.
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September 2022 by Jackson Mitchell
Delmi is an excellent representative for your company. Watched her handle many customers with kindness and efficiency even whilst being berated. Great service and extremely friendly location! 6 stars
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September 2022 by Abigail Brooke Cummins-DeMark
Delmi is helping me finance my future. So fortunate.
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August 2022 by Troy Tucker
I just opened up an account it’s at branch and and they Awesome
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July 2022 by Ryan Priselac
Very friendly!
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May 2021 by Jaden Adler
Worst bank EVER!!!! My biggest mistake was banking with Key!!
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June 2020 by chase adams
If you want terrible/rude service, Key bank on Belleview is the spot for you!! This bank has a bank teller by the name of Kelsey that excels in staring competitions, when I’m politely waiting for a banker to assist me with my account. With that being said, the only thing I like about this bank is the amount of help Andrew the banker has given me! Which is why the only star has been given!
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June 2020 by Jared Noe
No drive through, just an ATM. The lobby is closed for COVID. I want to give you money but can't!
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September 2018 by Ken T
My wife and I have been with Keybank nearly two years until today. Where to begin... 1) was erroneously placed in a checking account that charged $18/month. 2) Had fraudulent deductions taken monthly in increments of $18 and $27. 3) Was told by corporate it would be fixed in March 2018, but didn't. 4). In April 2018, I'm still receiving monthly fees after being assured by Ben Rivera (GM) my accounts were changed. I could keep going, but I'm spending my time better by closing these accounts face2face today. Simply put, you're better off dealing with thieves than these white-collar criminals in Littleton. If you are American, employed, have a family, and have common sense, listen to this review and go elsewhere. Additional complaints and filings forthcoming.
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April 2018 by Grant Fallon
Terrible customer service. When. Encountering a problem the team here acted like it was no big deal.
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April 2018 by Tyler Peck
This company is terrible outdated system that says it takes 5 days to cash a printed check from a major company. Ben the branch manager was rude and did not provide any sort of solutions to mitigate the issue. Will not be a customer much longer.
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March 2018 by Donovan Bartlett
Went in to cash a 8k check on Saturday. I had multiple forms of ID the guy behind the desk even called the person that wrote the check to me and cleared that it was good but still wouldn't cash it and to come back Monday.....I work too 9-5 is hard enough, but they have like five locations not many at all. I would never bank with KeyBank
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September 2017 by Dave Wright
Not sure why previous reviewers had issues but my business here is superb. Bankers recognize me and smile big when they see me and always make me laugh while there. Great service, never had to wait, never mistreated. I've been a key customer for over 7 years. Go see Terri, you'll get fabulous service all the time!
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March 2017 by Isabella J.
Don't have a decent savings account option Their systems were great in 2006, but in 2017 I fear they are behind and susceptible to security risks now Better than Chase Bank, but I WAS BLOCKED FROM USING A FREAKING CHECK at an Office Depot when there was money in the account... And I experienced issues just adding the bank to a freaking PayPal business account because it was either too unheard of or sketchy for PayPal...(?!)
