JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Since 1902, it has provided customers with style, quality, and value. The store features clothing for kids, men, and women, along with footwear, jewelry, accessories, and a new beauty section called JCPenney Beauty, which offers skincare and makeup from popular brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Customers can enjoy free shipping and curbside pickup. The store also stocks popular national brands such as Adidas and Levi's, as well as private labels like Liz Claiborne and Worthington. Many shoppers praise the helpful and friendly staff, highlighting employees like Karl, who provides excellent service in the jewelry department, and Elias R, who remains calm and informative even during busy times. Overall, JCPenney focuses on good customer service, a variety of products, and a pleasant shopping environment.
I lost my receipt so I didn’t get to leave a survey but Shirley was dope! She was moving back and forth between the register and helping customers around the store. She helped me out with a few price matches, showed me some of the sales and had great customer service when she checked us out! Thank you for the help, keep... read full comment
February 2025
After browsing the mall I saw a whole line of people at customer service I wandered to jewelry. Karl was the highlight of the trip, offered a credit card in a fun approachable way, he was beyond helpful. Karl shout out man, I'll buy a ring from you just for the service. Thank you so much for the help!
July 2024
Bought some pants and a shirt with a surfing dog on it.
