-
February 2024 by Vonda Hack
Kim was great
-
February 2024 by Collin Fowler
Came in to get help with my taxes… and the person helping us told me they wouldn’t help anyone under 21, the thing with that is they helped my sister who isn't 21 yet… then when I asked to talk to a manager they just said they were busy… with no other customers in the store… this location is buried in a shopping center for a reason… go to the one in highlands ranch… the employees there will help you regardless… just goes to show how good of employees H&R Block hires at this location
-
October 2023 by Melissa Sawyer
Was a horrible experience quoted one price and was changed later, numbers were wrong, never received documents to review. Had to stop into a location twice and every bit of information and all the numbers I was given originally were different. Do not recommend.
-
October 2023 by Awesome Pet
Very professional overall and patient with my unique situation and lack of tax knowledge.
-
June 2023 by Steven Elliott
Short story : IRS wouldn’t accept 2021 return because they made so many errors - then to “fix things” in 2022 they charged over $1,000 to file.Details : Don’t go here under any circumstance but if you must - only work with Kim Mccabe. Back to back years of getting screwed over. Before Kim stepped in - this company absolutely ruined my taxes in 2021. So many errors that the IRS wouldn’t even accept the return. Company offered to “take care” of 2022 taxes, but when I unfortunately came back, they proceeded to charge over $1,000 to file. Bait and switch. Kim was the only saving grace. If it wasn’t for her you’d have better luck just setting your W-2s on fire than filling with this company.
-
June 2023 by Craig Malott
Made an appointment, my tax pro just didn't show. No call either. Instead of an in-person meeting I was rescheduled for a phone call, oddly enough at 6:30pm. Then nobody called at the appt time again. Who would stay with any business that conducts themselves this way? I'm done.
-
April 2023 by Bud Glass
Service was professional, detailed and very thorough. Tax analyst was very friendly, extremely knowledgeable and made us feel warm and comfortable.
-
March 2023 by Miss CherryBomb
She was very helpful and kind
-
March 2023 by Katie Lewis
I am really disappointed in the experience I just had. I needed a little bit of guidance on how to fill out an additional tax form after I had already filed the rest of my taxes. The man who helped me honestly seemed clueless and I felt like I answered my own questions. I was probably with him for maybe 15-20 minutes and he insisted on charging me $50 for an hour consultation. If i felt like i learned anything valuable there I wouldn’t be upset about paying a fee. It’s just sad. I feel taken advantage of and ripped off. I got used car sales man vibes in there for sure. Next time I need help with anything tax related, I will definitely not be coming back here.
-
October 2022 by Kel Leann
Long story short, dont go here. I had to go twice and asked for a different agent . Got charged 65.00 for doing only the state taxes, the agent was eating her lunch the whole time I was sitting there. I have no idea if my state taxes are done or not. I can't even check on it. Update: went threw months of calling the IRS to straighten out the mess H&R block caused. Finally I got it straightened out. I have never experienced such unprofessional office. Also I got a lot more money doing it myself. Never never again will I go to this place.
-
April 2022 by B
This was our first year filling out taxes with this location because our normal tax accountant at a different location left for different company. When our taxes were done by Pamela she gave us the the amount we would receive back and when we received our income back there was $3,500 missing!! I called over 6 times and emailed paper written into her 3 times. She would never respond and when she finally did she told me it was her last day and she would hand our case to a coworker. I got a call from the coworker today who also said today was her last day and she would leave notes for another accountant. So basically we are $3,500 short with so good explanation and no help from them even though we paid the protection plan. I am so disappointed in this location and will never use again…we are a one income family and this money was essential to us!
-
April 2022 by Randy Litton
Rhonda was extremely sharp, efficient and knowledgeable.
-
April 2022 by Fabio
Extremely amazing reception and dilligent work.
-
April 2022 by Josh James
Last year we had issues then I had an excellent preparer and finished strong. This year was awful I couldn't understand her half the time because she talked in circles and she never called when she scheduled and would call at all hours of the night unannounced. I am not sure my taxes are even done properly but was over it.
-
March 2022 by Kel L.
Update : after 2.5 weeks of trying to get only my state taxes done, I decided to call and see if they were even filed yet, guess what? Nope ..I will never ever again go to this place. Not only did they totally treat me like dirt, they didn't do the easy task of communicating with me and picking up the damn phone and filling me in on what's the problem???. I however had to do my taxes and efile them myself TODAY. Cost me 40.00!!! But it's done. It was 1 of the worst situations I've ever experienced. Also just wanted to mention, to the 1st person I tried to get to do my taxes there--who kept telling me to take off my mask, look at your business webpage..the people are wearing masks! Focus on your job people!!!
