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April 2024 by Terri Cawdrey
I had to go in 4 times. Every time I went in the amount I owed went up and the amount of my refund went down. When I asked why I was told “I don’t know”. They were supposed to file my taxes, but did not. Apparently they needed another signature, but they did not bother to call me and tell me. I had to call to find out. Then I made an appointment to go in for the signature and when I got there the office was locked and no one was there. When I called the call went to a different office. That manager called my “tax pro” and I was told he would be there in 10 minutes. He ended up being 20 minutes late. Then my amount owed had gone up again. He could not tell me why it went up or why I was not called about my taxes not being filed. I’m not sure my taxes are correct but they are filed, 2 days late thanks to their incompetence.
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April 2024 by Hunter Adams
Super friendly and knowledgeable staff, convenient location, overall excellent experience. Will definitely be back next year!
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March 2024 by Bryson Fisher
Don't go in here expecting help if you have complicated taxes (ie w2's and *multiple* self employed 1099's) I wanted help doing all of my *actual* expenses, and the lady was very pushy on taking the standard mileage deduction, told me she wouldn't help me to do the actual expenses. ALSO incredibly overpriced, so I bit the bullet and did it for half the price on turbo tax, and got a bigger deduction than what they would've gotten me. 0/5 stars.
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March 2024 by Stevona Harden
Do not work with Tucker grills! From the moment I walked in it was a problem he asked if I wanted to just do a drop off and leave I said no that's why I scheduled a in person appointment. He then proceeded to lecture me about retirement and investments rather than doing taxes, he didn't now how to do the child tax credit and needed help. Did not explain anything to me amounts or that it would come by mail witch is not what I wanted..He took over a hour for him to completely mess up my taxes.. they used to be a great company but this location is all new people and they do not do there job right!
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May 2023 by Robbie Gregorius
H and r block are not friendly and I will never use you again shame on you LLP
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April 2023 by Lexi Coppinger
Franz is amazing. He always makes me feel like he's doing everything he can to find me the best scenario.Update, Franz retired, now I have Michael and he's just as great!
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April 2023 by loren kristovich
Will go back next year to Nina !
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March 2023 by Katie Warren
As a young person needing help with taxes, I decided to try this place out. They were very rude and belittling and I felt they treated me differently because of my age. The front desk lady was the worst. From the staff, to the overpriced service, it was not worth it. You can do it yourself on Turbo Tax for half the cost and much more thorough.
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February 2023 by Joe Perez
Was very friendly and helpful made doing my taxes easy
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December 2022 by Tucker Grills
Shelley Ann Baker did an excellent job with my complex return.
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August 2022 by Theresa Martinez
Satisfied
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August 2022 by Don Toole
Professional service.
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August 2022 by John Waldron
You did a great job
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August 2022 by mike davidson
I have always used H&R Block.
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August 2022 by Krista Sparks
I trust my tax professional