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March 2024 by Kirsten Pastel
Love this Goodwill! They have great selections for books and clothes, the main things I thrift. Huge book section and it’s actually pretty well organized. Lots of quality clothes. I always walk away with good finds! Employees are always super nice and prices are very reasonable.
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February 2024 by Michael McConnell
Current general manager is a cocaine addict and alcoholic
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February 2024 by Ilona Maxwell
Worst good will center /donation place I've ever been too! They refused to take 4 wooden chairs that were on great shape. You just needed to push the leg back into the whole and it was good as new! They wouldn't take a brand new mop stick, or any of our suitcases that were in great condition! I've purchased suitcases from good will in much worse condition! The employees were just being lazy and didn't want to do there job! A lady came by with bags of stuff and they took it without even looking inside the bag to see the condition of any of her stuff...Then when we asked for a slip for the dishes and a few other things they refused to give us each a slip. My mother and i had 2 separate cars each with our own stuff and the guy said he can't give us slips for tax purposes.. He said they didn't have enough so we couldn't get a slip! Absolutely ridiculous! I will never donate here again and i will tell everyone i know not to come here either!
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February 2024 by Nonombre Toth
Bad experiences...i shop here to save money...not to pay full retail price...not sure if its greed, but something is wrong here, management are now pricing several items higher than you can find them at retail stores new. Yes yes we know you'll have a generic automated response that you guys help people in need, but how about those shoppers that would like help by choosing a thrift store, but you are turning this into a corporate theft store....
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February 2024 by SPICEYPUMPKIN
This is a boutique goodwill so keep that in mind. Some decent stuff just gotta look! Not worth going for nick nacks, decor etc. only clothing in my opinion! Staff was nice :)
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November 2023 by DR.Jake Saleem
Prices are very high. Prices must be reasonable because everything is free.
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September 2023 by E P
My grandparents just passed. They have really nice things. I wanted to pay it forward. The older gentleman in a hat said he would only take the fine China. Left us with a truck load of nice and useable things. I even called ahead to ask what they won’t take. Spoke to two people. We don’t live close. The guy in the hat at donation reception told us we should have gone to the Arc instead. Loud and clear. Won’t ever use Goodwill again.
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August 2023 by Gordon “Gordo” F
An absolute disgrace of a business. They take donated items for free and then price the items as if they were brand new.I even found a Hot Wheels car that was priced at 4 times the retail amount. There is no reason for that much of a price hike. I will never shop here or donate items ever again.
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July 2023 by Andrea Goedeker
Their dressing rooms are now closed all the time. Makes it challenging to know if items fit. Don't know if they've changed their return policy or if it's still only for store credit. Not good customer service.I think thus was done for 1 of 2 reasons, 1. People were stealing or 2. People aren't considerate with items that don't fit, leaving the rooms a disaster.Shame on it all
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June 2023 by Aleah DeGeneres
The fact that your fitting rooms are closed corporate wide due to questionable activity from some of your customers is enough for me to stop shopping at Goodwill. I went in today to buy a bunch of shorts (planned on spending good money if I could find shorts that fit me the way I'd like) but since I could not try any on, I walked out. It's too bad that you couldn't implement better policies so that all of your customers could leave happy. If I can't return items and I can't try them on in store, I'll find somewhere else to spend my dollars. Poor customer service if you ask me.
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May 2023 by Lora Mae
The treatment I received when donating my items on 04/25 had my blood boiling. The two younger guys in the back were upset because I couldn’t back my truck up into the receiving area. I am not going to do that I said since I just had a new bike rack installed and my backup camera was blocked. I offered to carry it to the dock and they said, “we don’t want your donations m************ Jeremy said he and jasmine will go ahead and handle it. Unreal. We can match this energy all day.
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May 2023 by kyler baker
The prices here are INSANE and for what reason they all are given to you for free why are you scalping us who ever does the prices needs to find a new job some people still go to good will cuz they can’t afford new stuff
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April 2023 by Kimberly A.
This rating is for their donation reception service. This Goodwill location is down the street from my work so I will usually drop off donations at this location during my lunch break. Their drop off area is located in the back of the strip mall. There are signs and cones to mark the area which make it super visible. There is always a queue for donations but it goes fast. It is always manned by 2 super efficient employees which is always appreciated.
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March 2023 by Jazza Freaxxx
I used to like coming to this location. The bathrooms were always locked. I'm assuming something with covid. But now... I went to use the restroom to walk into a disgusting disaster.!!! I was shocked. Every stall was gross.! Never again. I seen several workers... is no one on bathroom duty in this place.? They rearranged, it looks very nice. But the bathrooms need to match. And I wish the people sorting the items to put on the shelves, would look and see more than half of what is put out is ABSOLUTE TRASH. Broken items, missing parts, scratched up, etc. Trash.!!!
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March 2023 by Jen Rose
We came in for furniture. Sam was very helpful. Mike was great and helped load the furniture in the truck. Good location with good stuff. Prices sometimes can be too high for secondhand; recommend shopping on sales days.
