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November 2023 by Marla Prasch
The entire staff, especially Dan (owner) and Joey, went above and beyond for me. Repair is flawless, car was washed upon return, handled all aspects of insurance claim, friendly, and professional. I highly recommend them to everyone!
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November 2023 by Greg Geist
As a shop manager of a BMW dealership I always used Fix Auto Highlands Ranch with customer vehicles because I could always trust their repairs, so with recent collision damage to my wife's vehicle and hail damage to my truck I knew the only place I would take them to was Fix Auto.It's not just the quality of the work performed but the courtesy and professionalism of the staff that makes a difficult situation easier.I always recommend Fix Auto to family, friends, and all acquaintances because I know they will be taken care of.Service: Painting
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August 2023 by Susannah Ziegler
My car looks amazing! Like brand new. :)Joe and Valerie and absolutely wonderful and friendly. Very professional. It took a long time to finish due to supply issues so make sure you plan accordingly. I recommend this shop for the high quality work and sincere kindness.
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August 2023 by Marka Sue Rogers
The best auto repair experience I’ve ever had. Personnel are polite, courteous, and professional. The technician called to let me know the estimate was incorrect after I accepted and reduced the cost (unheard of). Service was fully explained, timely, and excellent.
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August 2023 by Naomi Lisby
What a great Company to work with. My car looks like it did before and such a thorough cleaning too! Staff is friendly and knowledgeable. Highly recommend them!Service: Body & Trim
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August 2023 by Jani Stern
Dan and the rest of his crew at Fix came to my literal rescue and I will forever be eternally grateful. I have been put through the absolute ringer with my insurance company and a stolen vehicle and Dan was the only one who cared to argue in my defense as a customer and a victim of a crime.Although as of today, I am still dealing with this headache of a problem when my vehicle was stolen in April, Dan went above and beyond to document every inch of that vehicle and I have been able to successfully fight this insurance company through the state with Dan's thorough documentation.While I never had any actual repairs done with Fix, since my vehicle was totaled out, I can also speak as an employee in the automotive industry who has worked with Fix Auto, also previously known as Jerry Stander's Collision Works. I worked on the side of selling parts and I have always had such a stellar experience with Dan's mother. She is still one of the few people in this business who will send a note letting you know when payment has been issued and when you can expect it, unlike a lot of companies who you have to chase down to get answers.If you are looking for a company that will do good work and are honest, hard working people - look no further, you've found it. Thank you again to Dan and everyone else who helped get this done for me and my family, I know you have all been busting your behinds and have been incredibly busy with hail claims. Your hard work and kindness are greatly appreciated, don't forget that!
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August 2023 by Beth E
Fix Auto Highland Ranch is the best in the business! Each person we worked with took great care of us and our car. They are professional, efficient and communicative. We knew what was going on every step of the way. They treat you like Family and We would not go anywhere else for our cars. Tracie, Joey, Dan and the whole team are the best!Service: Body & Trim
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August 2023 by Ken Whitney
I have used Fix Auto for several minor body repairs and recently used them to repair my CRV after severe damage in an auto accident. They were very responsive and kept me informed of the work being done. The staff and owner are very friendly and supportive. I highly recommend Fix Auto. I have always been very satisfied with their work and they are a pleasure to deal with.Services: Painting
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August 2023 by Brenden Smith
I don’t typically do reviews but Mr.Standers and his crew deserve a shoutout. They did an amazing job replacing the back bumper of my 2015 brz. They even patched up some spots that needed attention and made my car look brand new. Thank you all, if I ever need any work done in the future I know exactly who I can trust to do the work as if it were their car!
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July 2023 by Mark F.
Don't even think about calling this company for vehicle damage. They are not able to handle the business and fail to communicate this when you call. I was placed on a list of what I was told was 50, I called 15 days later for an update and was told they had only processed 2 people from the list. Really!!! So at that rate, maybe touch base with me July of 2024. I was even more disappointed when I spoke to Tracy, someone that apparently is management and was informed that they had no idea when they can look at hail damage because they are "inundated with repairs", OK, CRAZY IDEA, MAYBE INFORM PEOPLE OF THAT SITUATION WHEN THEY CALL YOUR BUSINESS , INSTEAD OF PLACING THEM ON SOME LIMBO LIST. This is just bad business.
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July 2023 by TopG s
Horrible experience. Dropped off the car to get the estimate and work done. A day later the estimate was approved and insurance paid for it, the remainder being my $500 deductible. The work for the vehicle was done three business days later. But then a supplement charge was added nearing 2k! I sat on the phone with my insurance company who expedited the supplement charge. After all that the insurance approved payment and fix auto said my car was ready to get back. After I paid the amount owed OUT OF POCKET not the $500 deductible that I should have paid. After holding my car hostage for a ridiculous amount of time I said screw it. If any shops are doing business with them best to reconsider. They are lying middle men and scam as much as they can out of you and your insurance. If I ever have to get work done on my vehicle that involves going through them I'll gladly find someone else to do the work.
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July 2023 by Ryan
I have used this shop on multiple occasions in the past, for a collision and hail repair on my truck. I guess Fix Auto doesn't care about maintaining good relations with past clients. I tried to set up a new hail claim with them, but apparently they're too busy with 17 other vehicles already on their list to repair. They refused to even add me to their list, despite my willingness to wait for their availability. Now I'm burdened with the hassle of starting at square one with finding a different shop that I can trust. Disappointing and frustrating.Services: Steering & suspension repair
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June 2023 by TopG S.
They're scamming middlemen. Held my car for two weeks, said the cost was originally 1900 so my insurance approved the amount for my 500 deductible. Than they said they needed a supplement charge. For 1942!! Somehow my insurance still approved the supplement charge. Yet fix auto said I needed to pay for the 1942 out of pocket but they would still be getting the check for what the insurance would cover. They're a bunch of con men so avoid them at all costs.
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May 2023 by beverly berges
My experience with FixAuto was amazing! The people there were extremely helpful, courteous an kept constant communication as to the progress of the work to be done on my car. When they were finished, my car looked much better than when I drove it off the lot when purchased! Superb work!Ten+ stars!!Service: Body & Trim
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May 2023 by Paul Theriot
Very professional and timely. The staff was pleasant to deal with, very helpful regarding questions. They kept me up to date on the repairs and were honest in their advice to me. I highly recommend Fix Auto to anyone for a top notch job.Service: Body & Trim
