-
April 2024 by Eric Short
Honestly the subs are ok. Nothing there is like, wow! There is no avocado either? Like what? Hi this is the 21st century calling, people like avocado, idk how y’all don’t know that. Any way subs are alright but the staff. Good lord y’all how you gonna watch someone walk in and just stare at me like a bunch of mouth breathers without saying a single word until I get ALL the way to the register. Then it’s, “what would you like?” No hi. No good day. Nothing. Just blank stares and mouth breathing. I only come here if I’m famished and working all day and have no other choice. Usually I go next door for buffalo chicken Mac and cheese. Way better, way more protein, way fewer mouth breathers
-
March 2024 by al pal
They don’t answer their phone!! But happy to increase these stars once they do…
-
March 2024 by Dave Martinez
Not surprised to see the recent negative posts. Was here a couple weeks ago. Turned into the parking lot and was tailgated in by an employee. Asked the employee in the parking lot to slow down!! He said I shouldn’t be driving so slow. Started walking towards the store and he said I better hope he doesn’t make my sandwich??? I told him ***you!! Continued arguing with me in the store until the so called Manager asked him to go in the back. I then asked the Manager how this kind of behavior is tolerated. Couldn’t believe it when he said what happens in the parking lot doesn’t apply in store???? I then asked him what about the disrespect and scaring all the customers in the store, he said nothing. I will never step foot in this place!!!
-
February 2024 by Thomas Hall
Good sub
-
January 2024 by Lynne Brohl
Very kind and helpful staff. I love that they greet you as you walk in. Very smart.
-
January 2024 by KaterPillarkilla
New favorite sub shop they just need better
-
December 2023 by John D. Portman
We really used to love coming here but lately, the last three months or so we walk into this store and it is so depressing. The employees used to say welcome to firehouse and they would smile at you...like they were actually happy that you chose their business. Now there is no greeting, no smiles and the quality of the food has gone down. Sad pathetic customer service now and an atmosphere that is sad and depressing!! The food also took about 15 minutes to get
-
December 2023 by Dave Nicholas
Dietary restrictions: Offer gluten-free choices.
-
December 2023 by Arron Godeaux (Bear)
Delicious! Hook and Ladder is a meat forward sandwich. Truly satisfying!The Meatball sub is substantial, with a rich, flavorful marinara and unctuous tooth appeal, rivaled by none other.The ridiculous, busy and unappealing decor, combined with unenergized, disaffected and apathetic employees who've NEVER one said "thank you" forces one to order to-go (minimizes the interaction with the zombies for staff, maybe they need a break, a raise or ...?)Great, consistency, high quality and overall satisfaction. We certainly don't come here for the service.Vegetarian options: Limited to the basics: Tomatoes, lettuce, onion, and a few condiments (cheeses if you're not strictly vegan)Definitely vegetarianism is a clear afterthought.Dietary restrictions: Just type in whatever accommodations you require, surprisingly, the zombies can handle instructions... You may wish to keep it simple and use small words.Gluten free may be an option, but not entirely sure.Parking: Tons of parking, the location is in a strip-mall, next to Crumble cookies (Whose customer service is phenomenal ?)Kid-friendliness: No kids in to judge the "service" by.Wheelchair accessibility: The front door is heavy and the threshold is a bit high, but most wheel-chaired users can gain access relatively well.
-
December 2023 by Thomas Mendez (Tamendez22)
Great group of young men working here, while I ordered. Intelligent, Respectful, Quick Order, and back out the door! EXCELLENT JOB! Thank you!
-
December 2023 by Brenda Miller
I got the turkey bacon ranch sub and it was delicious. Service was quick and staff were friendly.
-
November 2023 by Steven Doig
My pickle was set underneath my sub. Who wants a soggy warm pickle? Otherwise it was delicious ?
-
November 2023 by B
This is the best location for firehouse subs! Zach did an amazing job making our sandwiches and making us feel welcome!!
-
November 2023 by lauren kinney
I placed a pickup order for a specific future time. The sandwich was supposed to be toasted as indicated on the order. I asked for diced pickles and received 3 chunks. The lettuce is brown. The bread is so soggy from sitting in the ranch and mayo for who knows how long. I arrived 10min early and it was already sitting on the table. I can't understand what is difficult about following directions.
-
October 2023 by Martin R.
Really like their food and selections. Will definitely be going back. One of the last places to get a pastrami sandwich.