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February 2024 by Klaryssa Bauler
TERRIBLE experience
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February 2024 by Sheryl Kemerling
Staff very friendly and helpful
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February 2024 by Renee Tang
Convenient location and no line but ... took package in for ground shipping on Friday at Englewood Co by Tuesday. Why so long to transport 1/2 hr away?
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February 2024 by Johnny Nichols, Jr.
UPDATE: I told FedEx to hold the package at the shipping center because I could not trust them to deliver my package. I drive 30 minutes to the location and they have put it on the truck. I spoke with a manager, Josh, who was unhelpful and dismissive. Do not get your items shipped here or do business with them.I paid $80 to have FOOD shipped to me in Denver overnight from a bakery in NOLA. It was to arrive on a Friday and after not seeing it or any notice from FedEx, I waited until Saturday per the tracking information online. I later find out that they close at 2 so I won’t get my PERISHABLE FOOD that I need for a gathering TONIGHT until MONDAY. After calling customer service, one person said the reason is because “the address was wrong” and another person said they couldn’t access the building. Regardless, I got no notification and the office is not closed for me to pick it up.This is a very pitiful attempt at delivering packages.
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December 2023 by Brendan Brown
Staff was very helpful and very nice. Had to ship a huge box and they were able to help get it sent out
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December 2023 by Rozhita Rasouli
I think this is the worst. THE WORST. Delivery service ever. I wish I could give zero stars. I’ve had a package that requires a signature that was supposed to be delivered on Wednesday, November, 29 2023. The day it was SUPPOSED to be delivered between 8:50AM- 12:50PM it got delayed until the next day but then an hour or two later it said it was coming Wednesday again and gave me a time slot between 11:57AM-3:57PM. I informed my brother since he was home while I was at work. He waited for them for this whole time, basically the whole day and even a little after. As soon as the time slot was over he took our dog for a walk and came home to “missed delivery note” AFTER THE SAID TIME SLOT!!!! They said they’ll try again today, November 30, 2023, didn’t even give a time slot for today just said it was coming then got delayed AGAIN to tomorrow, Friday, December 01, 2023. But then my brother found another missed delivery note. What?!?! I swear they do this on purpose. They wait until you’re not around and run to your door quickly knock leave the note and run away like little children ding dong ditching. I didn’t get any notification that it would still be coming today, Thursday, November 30th, 2023, or any time slot. This is ridiculous. They don’t even let me track the truck on a map or contact the driver like amazon or any other delivery service. If you can’t deliver something this simple maybe you shouldn’t deliver at all. FEDEX SUCKSSSS!!!! Or at least let me choose to not have a signature and you can just drop it in my mail slot. We don’t have time to wait around for your useless delivery service. Again the WORST delivery service ever. ????
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October 2023 by Richard Ji
I was at home waiting for them twice and they never knocked, had to drive for 40 mins before they "miss" the third time on purpose
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October 2023 by Cody Cornwell
I was able to get in and out in a timely manner. They had the shipping supplies I needed and helped me ship something expensive to a country I couldn’t pronounce so a huge amount of uncomfortable but it got their perfectly
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September 2023 by mily wendland
I waited outside all day for a package that I needed to sign for (because I know the games these clowns like to play). The driver, who never even drove past my house, claimed they attempted to deliver it and that I was not home to receive it. I called customer service and they told me there’s nothing they could do, and that they could not hold the package for me to pick it up. I doubt I will ever see the item I ordered. I would never have ordered this item had I known the business uses FedEx. I don’t understand how these scam artists are still in business.
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August 2023 by Karmine Mancuso
Manager was very helpful and supported his employee with a unruly patron in front of me. Not a full scaled fed ex store but still very helpful and useful for my shipping needs
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July 2023 by M T
Just steer clear, you can’t say you weren’t warned! UPS or even USPS are 10x better across the board and for everything! When the FedEx driver refuses to knock on your door and instead presses a visibly broken door bell button that doesn’t produce an audible response, they’ll just stick it to you. It’s so lazy that it’s intentional. Zero way of contacting the local FedEx center and zero way of getting your package back in a timely manner. You’re SOL if you choose to work with FedEx!
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July 2023 by James Rieger
Absolute garbage service and company. I ordered an entertainment center online, it was unfortunately shipped with FedEx, the delivery has been delayed multiple times, and it feels like I'm dealing with a bunch of children making up excuses for not doing their homework. I have been lied to by employees, claiming they made a delivery attempt but my apartment leasing office was closed, when I know for a fact it wasn't. After I called them out on their lies, I was told it would be delivered the following day, on Sunday, so my wife waited around all day and they just didn't show up. Now I'm being told I'll get the package on Wednesday, which means my package will have been sitting in a facility 15 minutes away from me, collecting dust for almost a week. I will no longer do business with the incompetent clowns at FedEx or any company that ships with them.
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May 2023 by AlyMac5280
Saved my butt with Absolutely Amazing service start to finish!!!I went into this Fed Ex adventure thinking it would be stressful and a borderline nightmare-projecting previous encounters with the Postal service during transactions needing guaranteed timely delivery. HOLY COW WAS I WRONG!!! We walked in at 6:40pm in need of a tomorrow delivery. The gentleman was full of smiles and an upbeat attitude with nothing but solutions for my problem. He solved every single concern and need. I honestly cannot say enough positive things about this Fed Ex location. I whole heartedly recommend them for your shipping needs!
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May 2023 by Aly McGinley-Harrington
Saved my butt with Absolutely Amazing service start to finish!!!I went into this Fed Ex adventure thinking it would be stressful and a borderline nightmare-projecting previous encounters with the Postal service during transactions needing guaranteed timely delivery. HOLY COW WAS I WRONG!!! We walked in at 6:40pm in need of a tomorrow delivery. The gentleman was full of smiles and an upbeat attitude with nothing but solutions for my problem. He solved every single concern and need. I honestly cannot say enough positive things about this Fed Ex location. I whole heartedly recommend them for your shipping needs!
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May 2023 by E I
I have never had good experience with fed ex..... I guess people use them to ship because they're cheap.....oh well. I'm doubting the phone customer service has no idea what's really going on with my undelivered package. Says they tried to deliver twice but could because of an incomplete address.....I call and check the address and it IS correct.......yet still it says address is incomplete.
